Technology Analyst

Job Description

Technology Analyst 

In this role, you will support Supplier Risk management within the Graphite Connect tool. This role involves performing comprehensive testing, creating detailed test cases, and gathering requirements for enhancements and Supplier deliverables. The candidate will work in an agile environment following SAFe methodology and collaborate closely with business stakeholders to ensure system functionality meets requirements.
 

Responsibilities: 

• Gather and analyze business requirements from stakeholders and prepare/write functional documentation.
• Design, validate, monitor, and execute comprehensive system tests and create detailed test cases.
• Deliver user stories, spikes, and defects according to iteration priorities meeting "Definition of Done"
• Align with and meet SAFe (Scaled Agile Framework) expectations as defined by Intel
• Participate actively in all scrum ceremonies (grooming, sizing, planning, daily standups, acceptance, retrospectives)
• Update project tracking tools (Jira) daily with accurate status information
• Support production deployments, issue management, and system stabilization
• Conduct user training sessions and provide ongoing production support
• Design, validate, monitor, and execute comprehensive system tests and create detailed test cases.
• Knowledge of SAFe (Scaled Agile Framework) methodology and agile development practices including user story delivery, defects management, and scrum ceremonies.
• Experience with production deployment support, issue management, and system stabilization.

• High School Diploma or GED equivalent
• Minimum of 6 years of experience related to the job description.

• Knowledge of Supplier Management processes.
• Knowledge of Master Data Management (suppliers and customers).
• Knowledge of REST APIs (analysis, documentation, and testing using Postman).
• Knowledge of SQL.
• Experience with data visualization tools such as Power BI.
• Experience with testing automation tools.

Who We Are:

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
 

• Domain: Software Engineering