Technical Program Manager

UST Tittle: Project Manager I

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at.

Summary:

UST is looking forProject Manager

The Opportunity:

Job Responsibilities

·Lead end-to-end planning, execution, and delivery of cross-functional technical programs, coordinating dependencies across engineering, product, and business teams Serve as Scrum Master for one or more agile teams, facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives Coordinate and facilitate Program Increment (PI) Planning sessions, including logistics, agenda, and pre-read materials

·Remove blockers and coach teams on agile best practices Track program timelines, risks, and budgets; communicate status clearly to stakeholders and leadership Partner with engineering leads to translate business requirements into actionable epics, user stories, and technical roadmaps Manage and maintain program artifacts (roadmaps, RAID logs, burndown charts) in tools like Jira and Confluence Support cloud-based initiatives by coordinating with engineering teams on basic AWS infrastructure needs (e.g., EC2, S3, IAM)

·Bridge technical and non-technical conversations across teams Drive continuous improvement of agile processes and program management practices Identify and mitigate program risks proactively, escalating issues as needed

Required Qualifications

·3-5+ years of experience as a Technical Program Manager, Scrum Master, or similar role in a software/technology environment Certified Scrum Master (CSM), PSM, or equivalent certification

·Strong understanding of Agile/Scrum methodologies (Kanban familiarity a plus)

·Proven experience managing cross-functional programs involving engineering, product, and stakeholders.

·Excellent communication, facilitation, and stakeholder management skills Proficiency with project/program tracking tools (Jira, Confluence, MS Project, or similar)

·Basic/foundational knowledge of AWS core services (EC2, S3, IAM, VPC basics) — able to follow architecture discussions and coordinate with engineers

·Bachelor's degree in Computer Science, Engineering, Business, or related field (or equivalent practical experience)

Preferred Qualifications:

·AWS Certified Cloud Practitioner or working toward AWS certification PMP or SAFe Agilist certification.

·Familiarity with CI/CD pipelines and DevOps practices Prior experience supporting cloud migration or modernization initiatives

What we believe:

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.

• Comply with all Company policies and procedures