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PC

Technical Program Manager

Pyramid Consulting, Inc
  • 🇺🇸 United States
  • Remote
  • Manager or above
  • 5 hours ago
  • triage
  • Jira
  • Health insurance
  • Pension
5 hours ago
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Not enough detail in this posting to match

Immediate need for a talented Technical Program Manager. This is a04+ Months Contract opportunity with long-term potential and is located inNew York, NY (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-32123

Pay Range: $115 - $120/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:
  • Primary Responsibilities -Bug Triage: Manage and triage 100+ bugs created per migration cycle.
  • Ticket Routing: Identify the correct owner for tickets, including cases where services are called via secondary model calls.
  • Stakeholder Management:- Handle extension requests by working with stakeholders and the exception committee.
  • Route technical regression questions to the appropriate domain experts.
  • Monitoring & Reporting:-Independently navigate dashboards to determine scope.
  • Provide daily summaries of triaged tickets and valuable insights.
Key Requirements and Technology Experience:
  • Technical Knowledge:- Must understand software development and be comfortable with ML/AI.
  • Should be able to understand high-level code/CL descriptions to categorize migrations/rebasing, but no coding or testing is required.
  • Tools: Experience with Buganizer or Jira is required; familiarity 
  • Execution: Ensure all tickets received during working hours are resolved by the end of the day.
Our client is a leadingIT Industryand we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Technical Program Manager · Pyramid Consulting, Inc

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