Technical Product Owner with retail or E-commerce or restaurant Experience

Staffworxs LLC

🇺🇸 United States
On-site
5 hours ago

CI/CD
Devops
Agile
User Research
POS
point of sale

5 hours ago

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At Staffworxs, we don't just connect talent — we power transformation. Headquartered in Frisco, TX, with teams in Bengaluru and Hyderabad, we combine global reach with deep expertise. Our Digital & Data Analytics practice drives growth and innovation for some of the world's top brands, who continue to retain us as their trusted partner. If you're ready to make an impact, you're in the right place.

Job Details:

Role :- Technical Product Owner with retail or E-commerce or restaurant Experience
Location :- Louisville, KY (Hybrid) (on site Tuesday and Thursday )
Duration: 12 Months Contract

Job Description:

## Key Responsibilities

**Product & Backlog Management**
- Support and contribute to the product roadmap for internal developer platforms (CI/CD (Continuous Integration/Continuous Deployment), infrastructure, observability, automation tools) supporting US.
- Own and manage the product backlog, translating customer needs into clear epics, user stories, and acceptance criteria.
- Track and report on product metrics such as adoption, user satisfaction, operational efficiency, and productivity indicators.
- Communicate product updates, prioritization decisions, and progress to cross-functional stakeholders.
- Support planning, intake, and capacity management activities for platform initiatives.

**Stakeholder Engagement**
- Gather and represent feedback from internal engineering teams through interviews, surveys, office hours, and ongoing engagement.
- Partner closely with engineering teams (SRE (Site Reliability Engineering), DevOps, Solutions Architecture) to balance product priorities with technical execution.
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**Platform Adoption & Automation**
- Support adoption of platform capabilities through customer-focused prioritization and clear communication.
- Contribute to self-service and automation initiatives that reduce manual support work and improve developer efficiency.

Required Qualifications

- 1–2+ years of experience in product management or technical product ownership.
- ~3 years of experience working on technical products for technical users (engineers, developers, IT teams).
- Experience owning and managing a product backlog in an Agile environment.
- Experience with user research, requirements gathering, and translating needs into product deliverables.
- Familiarity with product metrics and measuring adoption or outcomes.
- Ability to collaborate effectively with engineering and cross-functional stakeholders.
- Bachelor's degree in any field (technical degree preferred but not required).

Preferred Qualifications

- Experience with developer tools, internal platforms, or infrastructure-related products.
- Familiarity with CI/CD pipelines, cloud infrastructure, DevOps, or SRE concepts.
- Exposure to automation, self-service platforms, or workflow tooling.
- Technical background or prior hands-on experience working closely with engineers.
- Experience contributing to developer experience or productivity initiatives.
- Product management certifications or formal product training.
-Experience in a consumer-scale digital platform environment such as QSR (Quick Service Restaurant), retail, or high-transaction systems.
- Familiarity with restaurant technology or POS (Point of Sale) systems.

Staffworxs is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees, regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

Technical Product Owner with retail or E-commerce or restaurant Experience · Staffworxs LLC

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