Technical Product Owner

Job Description

Qualifications:

We are seeking a highly motivated Technical Product Owner (TPO) to lead the evolution of Inventory platform. This role will partner closely with Revenue Management, Commercial, Reservations, Airport Customer Service, Digital Channels, and Engineering teams to deliver scalable solutions that optimize airline inventory availability, inventory controls, overbooking management, and revenue generation.

The ideal candidate combines strong product ownership capabilities with technical expertise, airline industry knowledge, and Agile delivery experience. The TPO will own product vision, roadmap execution, backlog prioritization, and delivery of strategic initiatives across inventory management systems supporting domestic and international operations.

Specific Qualification

Technical Skills

Agile Tools: Jira, Agility, Rally, Azure DevOps, Confluence

APIs: REST, Microservices, Event-Driven Architecture

Data & Analytics: SQL, Power BI, Tableau

Cloud Platforms: AWS, Azure

Modeling Tools: Visio, Lucidchart

AI Tools: Microsoft Copilot, Generative AI Platforms

Skill Requirement

Skill Experience Level

Product Ownership & Strategy Senior (7+ Years)

Agile Delivery Leadership Senior (7+ Years)

Stakeholder Management Senior (7+ Years)

Production Support & Operational Excellence Senior (7+ Years)

AI Tools Junior (0-3 Years)

Responsibilities:

Responsibilities

• Manage each project’s scope and timeline

• Coordinate sprints, retrospective meetings and daily stand-ups

• Coach team members in Agile frameworks

• Facilitate internal communication and effective collaboration

• Be the point of contact for external communications (e.g. from customers or stakeholders)

• Work with product owners to handle backlogs and new requests

• Resolve conflicts and remove obstacles that occur

• Help teams implement changes effectively

• Ensure deliverables are up to quality standards at the end of each sprint

• Guide development teams to higher scrum maturity

• Help build a productive environment where team members ‘own’ the product and enjoy working on it

• Responsible for innovation and end-to-end launch of products

• Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment

• Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement

• Turn data insights into products with actionable outcomes to the ultimate customer

• Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks

• Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization

• Partner with Business to develop, own, and execute product roadmap.

• Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria

• Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders

• Lead the product functional design process based on an intimate knowledge of the users and technology

• Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful

• Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Equal opportunity Employer:
Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.