Technical Operations Support D1

Title: Technical Operations Support D1
Location: Remote
Duration: 03 months

Description

As a contingent worker supporting the New Verticals Catalog team, you will help manage the end-to-end catalog build and update process for new vertical merchants on the client. You will work from assigned ticket queues, follow established SOPs, and use spreadsheets and internal tools to standardize, analyze, and prepare catalog data for upload.

Your responsibilities will include:

• Validating completed work
• Identifying and resolving data-quality issues
• Escalating blockers when needed to help the team meet turnaround-time and service-level expectations

This role requires:

• Strong attention to detail
• Effective time and queue management
• Comfort navigating ambiguity
• Experience using spreadsheets to organize and analyze data

The ideal candidate can learn new processes quickly, follow detailed instructions, and consistently deliver accurate work in a fast-paced, high-volume environment. There likely will not be an opportunity for conversion to a full-time role, but there is a possibility of extending the contract once it ends.