Technical .NET Support Engineer

• Looking for a Support Engineer with software development experience preferably Net to join our Azure Dev support team to work directly with developer customers You will work with other engineers to debug troubleshoot correct code and help resolve customer issues 
•  2 years of Development and technical support experience
•  Good to have Azure domain experiences

 Soft Skills

•  Handle technically challenging and politically sensitive customer situations
•  Strong communications skills Excellent spoken and written English communication skills 
•  Effective polished interaction with customer to gather information quickly explain customer responsibilities in resolving issue communicate next steps and status and inspire confidence
•  The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues directly supports customers through telephone email and chat services as applicable
•  Demonstrable troubleshooting skills
•  Cross team collaboration

 AZURE DEVELOPER Technical Skills

• Help Azure developers in develop maintain solutions to meet their needs Take responsibility to resolve technical issues which will involve problem solving debugging and troubleshooting correcting code Communicate technically complex information

 Technical Skills

•  Net Development C C VBNet HTML5 or any programming languages Must have 
•  Web Application Troubleshooting skills
•  Windows Azure knowledge desired Microsoft Web technologies ASPNET HTTP or SOAP desired
•  Web Application development consulting or support with a strong emphasis on Microsoft Client Server and Development products and technologies
•  Knowledge of IIS configuration and how HTTP requests handled by IIS
•  Understanding of how HTTP requests are handled end-to-end including HTTP headers cookies etc
•  Knowledge of the NET Framework and how to develop ASPNET applications using C and VB
•  Knowledge of MVC frameworks particularly ASPNETMVC
•  Working knowledge of Visual Studio and the Azure SDK
•  The ability to troubleshoot complex web application issues in an often ambiguous environment
•  Knowledge of HTML CSS and Webservers IIS
•  Expertise in at least C ASP VB6 COM DCOM RDBMS
•  Industry programming experience in building Windows or Internet applications

Time of operation: This team will be in 24X7 shift model. Therefore, should be flexible to cover during holidays and weekends to accommodate MS roster.