Technical Lead

Job description

• Control-M Enterprise Manager/Client components.
• Control-M Server environments for Production and Development.
• Control-M Agents and associated job execution infrastructure.
• Control-M File Watcher and Managed File Transfer (MFT).
• ServiceNow for incident, request and change management.
• Associated Windows, database, network, application and infrastructure dependencies required for batch execution and troubleshooting.

• Analyze SOPs, runbooks, job definitions, dependencies and the Control-M environment to understand end-to-end batch processing.
• Work with business partners, application owners and technical SMEs to gather requirements and translate business needs into scheduling/workflow solutions.
• Analyze job failures, data dependencies and file-transfer workflows, including Control-M File Watcher & MFT.
• Support new application onboarding, job/workflow design, scheduling changes & integration activities.
• Support Control-M upgrades, migrations, modernization and environment enhancement initiatives
• Review/improve SOPs, runbooks, documentation and operational processes based on lessons learned and recurring issues.
• Coordinate complex technical issues with application, infrastructure, database, security and BMC teams.
• Identify automation, proactive monitoring, workload optimization and other continuous improvement opportunities.

• Qualifications: B.E/B Tech
• Range of Year Experience-Min Year: 8
• Range of Year Experience-Max Year: 12