Technical Engineer

• Partner Relationship Management: Act as the primary technical point of contact; lead biweekly syncs and manage all communications via the "Collaboration Document."
• Technical Support & Triage: Perform Level 1 troubleshooting for SDK-related issues on prototype hardware. Monitor communication channels (tickets, email, IM) to provide timely technical guidance.
• Root-Cause Analysis (RCA): Conduct deep-dive analysis to differentiate between platform-level bugs and partner-side implementation errors.
• Cross-Functional Liaison: Advocate for partner needs by routing complex issues to Developer Relations Engineering (DRE) teams with documented reproduction steps.
• Workflow Optimization: Identify and suggest technical workarounds or optimizations specific to XR workstreams and application flows.

Required qualifications:

• Technical Stack: Proficiency inAndroid Studio and the Android mobile/XR application lifecycle.
• Tooling: Experience with enterprise issue-trackers (e.g.,Buganizer, Jira).
• Soft Skills: Proven track record in partner-facing roles, specifically in managing external expectations and reporting status to executive stakeholders.
• Industry Experience: Previous experience inQA, Technical Support, or Developer Relations within the mobile or XR space.