Technical Architect

Key Responsibilities

• Design end-to-end Salesforce architecture for Education Cloud implementations.

• Define data models for student lifecycle management (prospects, applicants, students, alumni).

• Lead solution design across Education Cloud, Sales Cloud, Service Cloud, and Experience Cloud.

• Architect integrations with SIS, LMS, ERP, identity management, and third-party education systems.

• Define security, sharing, and compliance models (FERPA/GDPR).

• Guide development teams on Apex, LWC, Flows, and Education Cloud configurations.

• Establish integration patterns, performance standards, and scalability strategies.

• Review code, enforce architectural standards, and ensure best practices.

• Support estimation, solution walkthroughs, and stakeholder discussions.

• Mentor technical teams and provide technical governance.

Required Skills & Qualifications:

• Strong Salesforce platform expertise: Apex, LWC, SOQL, Flows, Security Model.

• Hands-on experience with Salesforce Education Cloud (EAC, Student 360, data model).

• Experience with Experience Cloud portals (student, faculty, alumni).

• Proven integration experience using REST/SOAP APIs, MuleSoft preferred.

• Strong understanding of Salesforce data modeling and multi-org strategies.

• Experience with DevOps, CI/CD, and environment management.

Soft Skills

• Strong stakeholder communication and presentation skills.

• Ability to translate academic and administrative needs into technical solutions.

• Leadership and mentoring capabilities.