Technical Administrative Services Senior Support Clerk

On-Site Work Location 

About us

Kern Family Health Care is dedicated to improving the health status of our members through an integrated managed health care delivery system.

About the role

Under the direction of the Technical Administrative Services Manager, the Senior Support Clerk for the Management Information Systems (MIS) department performs a variety of administrative support functions including clerical, data entry functions, and assists with special projects as needed. The MIS department includes: IT Operations, Business Intelligence, Enterprise Development, Enterprise Process and Configuration, CyberSecurity, and Technical Administrative Services.

Essential Functions

• Compose memos, confidential reports, and completes standard forms.

• Sets up or revises filing systems; sorts and files a variety of printed and/or recorded materials.

• Assists in the development, organization and coordination of internal and external meetings.

• Acts as departmental liaison.

• Create, maintain, submit, and track purchase orders for technical hardware, software, consultant services, department office supplies, and other expenditures.
  
  
• Under guidance of the Manager, assists with the department budget and expenditures.

• Maintain invoice logs, verify charges against approved budgets and contract terms, and assist with forecasting contract-related expenses.
  
  
• Collect, maintain, and provide yearly forecasts for software and hardware maintenance renewals for the company.
  
  
• Maintains correspondence with outside vendors to ensure timely and accurate maintenance of company technical contracts. 

• Prepares departmental form order requests, office supply requests, check requests, purchase orders, travel reimbursement requests, and other forms as needed per company policy for approval.

• Prepare and review new PSAs, manage contract renewals, track contract status and expiration dates, and communicate with vendors to finalize terms, ensuring all contracts comply with internal standards and legal requirements.

• Performs other related duties as assigned.

Employment Standards:

• High School Diploma from an accredited school or equivalent; (diploma or GED certificate required

• 1 or more years of business experience, preferably in the health care field or an office setting with a high degree of problem solving, multi-tasking, and decision making required. Strong telephone and communication skills required.

Pay range shown reflects the full range for this position.  Initial offers are typically positioned between the minimum and midpoint, based on qualifications and internal equity.

Pay Range: Minimum: $21.15     Mid-Point: $26.44     Maximum: $31.73