Team lead - Category
- CRM
- Excel
- SQL
Key Responsibilities
Business Performance
โ Identify growth levers and push them to closure.
โ Manage internal and external stakeholders relationships for pricing, rules and
escalations.
โ Ensure product updates and underwriting changes are reflected in the category plan.
Cross-Team Execution
โ Align Product, Tech, Growth, Tele-assist & Ops on category priorities.
โ Track dependencies, remove blockers, and ensure timely releases.
โ Run structured weekly check-ins with clear owners & timelines.
Funnel & Journey Improvement
โ Analyse drop-offs across quote โ checkout โ issuance.
โ Work with functional PMs (Journey/UX, Tele-assist, Renewals) for fixes & improvements.
Lead & Demand Growth
โ Partner with Growth for campaigns, CRM nudges and segmentation.
โ Improve lead hygiene and tele-assist conversion efficiency.
Data & Insights
โ Own daily dashboards and Prepare weekly insights and category updates for leadership.
Skills & Experience
โ 2โ3 years in insurance, fintech, consumer internet, or category/business roles.
โ Strong coordination skills across teams; high ownership and bias for action.
โ Analytical comfort (Excel/Sheets; SQL optional).
โ Good communication and stakeholder management
Team lead - Category ยท Paytm Insurance Broking Pvt Limited