Tax Preparation Support Manager

• Paid time off
• Training & development
• Bonus based on performance
• Flexible schedule

• Oversee and support tax preparation staff to ensure accuracy, compliance, and quality service
• Train, mentor, and develop tax preparers on current tax laws, procedures, and best practices
• Manage daily office operations and ensure smooth workflow during peak tax season
• Review completed tax returns for accuracy and IRS compliance
• Resolve client inquiries, concerns, and escalated tax-related issues professionally
• Monitor team performance and provide coaching and feedback to drive productivity
• Ensure adherence to Jackson Hewitt's policies, procedures, and quality standards

• Prior experience in tax preparation, accounting, or a related financial field
• Previous supervisory or management experience preferred
• Strong knowledge of federal and state tax codes and IRS regulations
• Excellent communication, leadership, and interpersonal skills
• Ability to thrive in a fast-paced, seasonal work environment
• Proficiency with tax software and basic computer applications
• PTIN (Preparer Tax Identification Number) required or ability to obtain one

Flexible work from home options available.