Talent Mobility Coordinator (Contract)

About the Role

Our client is seeking a Talent Mobility Coordinator to support the Compensation & Employee Programs team, focusing on the administration and coordination of global mobility operations across the UCAN region.

In this role, you will manage and support immigration and relocation processes, working closely with internal stakeholders and external vendors to ensure seamless execution of mobility programs. This position is highly operational and requires strong attention to detail, process management, and the ability to handle multiple workflows in a fast-paced environment.

Key Responsibilities

Talent Mobility Program Administration

• Manage the Talent Mobility inbox and ensure timely handling of requests and tickets

• Initiate and coordinate relocation and immigration cases with external vendors

• Prepare mobility and immigration documentation, including employer letters and questionnaires

• Coordinate document collection, signatures, and communication with vendors

• Monitor internal case management systems and assign or escalate cases as needed

• Ensure compliance by maintaining accurate employee records in HRIS systems

• Prepare reports using data from relocation and immigration partners

• Support cost estimate preparation for relocation cases

Knowledge Management & Process Improvement

• Maintain accurate and organized immigration and mobility documentation

• Assist in cataloging and maintaining country-specific immigration and relocation resources

• Collaborate with internal teams and vendors to update and standardize documentation

• Evaluate workflows and recommend improvements for efficiency and scalability

• Develop and document standard operating procedures and work instructions

Ad Hoc Support

• Provide administrative and operational support on special projects

• Assist the Talent Mobility team with additional coordination tasks as needed

Required Skills & Experience

• 2–5 years of experience in HR, Talent Operations, Mobility, or administrative coordination roles

• Experience working with immigration, relocation, or mobility programs (strongly preferred)

• Experience managing ticketing systems or shared inbox workflows

• Strong organizational skills with high attention to detail

• Ability to manage multiple priorities in a fast-paced environment

• Strong written and verbal communication skills

• Experience working with HRIS systems and documentation processes

Preferred Skills

• Experience working with relocation or immigration vendors

• Familiarity with global mobility processes and compliance requirements

• Experience in process improvement or workflow documentation

• Ability to work cross-functionally with HR, Talent Acquisition, and external partners

Ideal Candidate Profile

• Highly organized and process-driven coordinator

• Strong administrative and operational execution skills

• Comfortable managing multiple workflows and stakeholders

• Detail-oriented with a focus on accuracy and compliance

• Collaborative and proactive in identifying improvements