Talent Management Operations Specialist

• Coordinate and support the delivery of enterprise leadership development programs across Client.
• Manage end-to-end program operations, including scheduling, communications, participant management, materials, logistics & stakeholder coordination.
• Support the execution of the leadership development experiences.
• Coordinate onsite and virtual talent events, learning experiences, leadership forums, and enterprise talent activities for a seamless participant experience.
• Prepare and maintain consistent reports, metrics, and program insights to support operational effectiveness and decision-making.
• Partner with the Talent Management team, HR and business stakeholders, and external vendors to ensure a seamless delivery and a high-quality participant experience.
• Manage vendor administration activities including invoicing, purchase orders, and cost allocation.
• Partner with Finance and Talent Management leaders to support budget tracking, reporting, and financial governance.
• Maintain accurate program, vendor, and financial records and ensure timely completion of related processes.
• Act as a liaison between vendors and internal stakeholders to support effective program operations.

Qualifications

Core Competencies:

• 3-6 years' experience supporting global talent management, learning & development, or HR initiatives.
• Strong project management, organizational, and stakeholder management skills.
• Experience with vendor management, budgets, invoicing, reporting, and HR technology.
• Proficiency with Microsoft 365 applications, AI tools like Co-Pilot, and digital productivity tools.
• Ideally, experience with reporting tools and HR systems, including Workday reporting, or similar platforms and leveraging AI for greater efficiency.
• Operational Excellence: Delivers high-quality outcomes through strong execution, organization, and attention to detail.
• Program & Project Management: Effectively coordinates multiple initiatives, timelines, and stakeholders in a dynamic environment.
• Collaboration & Partnership: Builds strong relationships across HR, Finance, vendors, and business teams to achieve shared goals.
• Problem Solving: Uses sound judgment to resolve operational challenges and improve business processes.
• Communication Excellence: Communicates clearly and professionally with stakeholders at all levels of the organization.
• Continuous Improvement & Agility: Identifies opportunities to enhance efficiency, simplify processes, and adapt to changing business needs.