Control Room Assistant - Varese, Italia

📍 Ispra, Varese | 🏡 On-site at JRC Ispra | ⏱️ Full-time | 12-month contract

Building a sustainable future, together.

At WSP, we design the future of our communities. As one of the world’s leading engineering and professional services firms, we bring together expertise across transport and infrastructure, buildings, energy, environment, water and advisory. Across Central Europe, we combine local knowledge with international reach to deliver projects that create a positive, lasting impact for clients, communities and the environment.

This role supports operational coordination and control room activities within a regulated technical environment at JRC Ispra.

The opportunity

We are looking for a Control Room Assistant to support operational monitoring, coordination and documentation activities at JRC Ispra. You will help ensure information, events and operational requests are managed accurately in a structured, safety-focused environment.

How you will make an impact

·Operational monitoring: Support the monitoring of plant and infrastructure conditions through supervision systems, operational records and internal procedures.

·Control room information and records: Receive, record, update and route operational information, including requests, notifications, logbooks, databases and daily reports.

·Maintenance and activity coordination: Support planned and corrective maintenance by helping coordinate communications, documentation checks and activity follow-up.

·Site procedures and emergency support: Support communication between the Control Room and field teams, take part in operational briefings and follow applicable site procedures, including HSE and emergency processes.

The team around you

You will collaborate with facility supervisors, maintenance teams, technical leads, radiation protection specialists, JRC representatives and other site stakeholders.

The culture is structured, safety-focused and collaborative, with clear procedures and regular coordination across technical teams. This is an opportunity to build experience in a technical environment where precision, reliability and communication directly support safe operations.

What you will bring to the role

We focus on the essential qualifications, skills and experience needed for success, while welcoming different technical backgrounds and career paths.

· A high school diploma, preferably from a technical, professional or equivalent educational background. A degree is not required for this role.

· Previous experience in operational, administrative or coordination activities within industrial, infrastructure, plant, facility management or regulated environments.

· Good working knowledge of Microsoft Office and digital management systems, with the ability to update records, manage data, follow procedures and work accurately with operational documentation.

· English language knowledge is considered an advantage, together with any previous exposure to supervision systems, dispatching, control rooms, operation centers, HSE, radiation protection or plant monitoring.

· Accuracy, reliability, confidentiality, attention to detail, strong organization skills and the ability to communicate clearly within multidisciplinary teams.

You do not need to know everything from day one. What matters most is accuracy, reliability, willingness to learn and the ability to follow clear procedures in a technical environment.

Life at WSP

When our people thrive, our projects thrive. At WSP, you will be supported to build your career, take on meaningful challenges and learn from talented professionals across a global network. We encourage flexibility, new ideas and growth in ways that reflect different career paths and ambitions.

Compensation and benefits

WSP is committed to pay transparency. This is a 12-month contract position. The annual gross salary range for this position is €27,000 - €31,300. The final offer will be determined based on the successful candidate’s experience, qualifications and relevant expertise.

Local benefits

In addition to base salary, we offer a local benefits package designed to support wellbeing, flexibility and professional growth

· Flexible and hybrid working arrangements.

· Meal vouchers and wellbeing benefits.

· Supplementary healthcare coverage.

· Professional registration support, where applicable.

· Employee wellbeing and assistance programmes.

· Public transport and mobility support.

· Access to additional welfare initiatives, corporate discounts and employee perks.

· Opportunities for continuous learning and professional development.

Our recruitment process

We see recruitment as a two-way conversation. Our process is designed to be transparent, collaborative and respectful of your time. While each hiring process is tailored to the position, it typically includes:

·Introductory conversation: A first conversation with Talent Acquisition to discuss your experience, motivations and expectations.

• Technical and team interview:A discussion with the hiring manager and relevant team members to explore your technical background and future contribution.

• Final conversation:A final discussion with business or unit leadership, where relevant, to review the scope of the role, team vision and potential impact.

Come as you are

We are building teams that reflect the diverse communities we serve. If you see yourself in this role but do not meet every single requirement, we still encourage you to apply. Your background, perspective and experience might be exactly what we need to move forward.

All applications will be treated with confidentiality and considered under equal opportunities principles.

Ready to help shape what’s next?

If you are looking for a role where you can contribute to safe, organised and reliable operations in a complex technical environment, we would love to hear from you.

Apply now and discover what you can achieve with WSP.

Accessibility and adjustments

We want our recruitment process to be inclusive and accessible. If you need any reasonable adjustments during the process, please let us know so we can support you.

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