Systems Engineer

Que Technology Group, Inc., is seeking a motivated Systems Engineer to work with Multi-Factor Authentication Management System (MFAMS) team of developers to support enterprise web applications across multiple fabrics.  MFAMS is a Cybersecurity Services web application designed to support Identity, Credential and Access Management (ICAM) tools and services.

Job responsibilities include, but are not limited to:

• Documenting the full life cycle design, development and testing software across multiple fabrics.  

• Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required.
• 5 years of additional SE experience may be substituted for a bachelor’s degree for a total of 15 years.
• Technical background with experience in troubleshooting and requirements gathering. 
• Must have the ability to document the tool/s and inner workings to include creating standard system engineering and test documentation. 
• Attention to detail is needed to generate and modify numerous internal and customer facing documents to include standard system engineering documents.
• Ability to work directly with customers to identify and resolve user reported issues either by establishing alternative solutions or generating bug reports.

• Analyze system requirements, the concept of operations, and high-level system architecture to develop requirements specifications 
• Gather, analyze, and document customer requirements
• Triage user issues 
• Track and respond to user issues/questions
• Capable of communicating with stakeholders through both technical and non-technical documentation (e.g. user guides, FAQs, user notifications, support communication)
• Create briefings and roadmaps to present to the customer
• Familiarity with tools and ticketing systems such as Jira, Confluence, O365, Microsoft Office
• Capable of taking high level tasking and executing applicable processes to achieve a successful outcome
• Excellent oral and written communication skills
• Familiarity with agile projects and processes
• Report weekly/monthly/quarterly status in a timely manner
• Provide meeting minutes
• Coordinate and identify test users for various scenarios
• Track and report testing results
• Coordinate software deliveries with external organizations

• TS/SCI clearance with polygraph

• Competitive salary
• Company Medical/Dental/Vision plans – Company paid  
• Short-term Disability, Long-term disability and Life Insurance – Company paid    
• Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses    
• Vacation / Personal days granted at 25 days per year   
• Paid Federal Holidays – 11 days    
• $5,000 Annual Professional Development Fund plus 40 paid hours if in class    
• 401K with 6% company match; all contributions are immediately vested by Employee   
• Employee will be paid a bonus of $10,000 per employee hired based on their referral    
• Up to 3 paid Code Red days due to customer closure

Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.