IL
Systems Analyst II
ICONMA, LLC
- 🇺🇸 United States
- Remote
- 9 hours ago
- $38.54 – $42.52 / hour
- triage
- Informatica
- Health insurance
9 hours ago
Not enough detail in this posting to match
Responsibilities:
- Identify and communicate business needs and translate business requirements into technical system and functional specifications.
- Support one or more moderately to highly complex business processes/systems for multiple business units.
- Participate in business short-term planning sessions to ensure understanding of business goals, direction and business requirements; provide input from an IT systems perspective.
- Serve as a liaison between business area and the IT organization and vendors in coordination with project managers to provide technical solutions that address user needs.
- Coordinate business day to day operational issues and track through closure.
- Develop, write, and communicate systems design, functional system specifications and functional architecture analysis. Identify gaps or issues.
- Work closely with business, vendors and enterprise technical teams to triage the production issues and track through closure
- Support and monitor daily critical functional processes
- Support and coordinate release management activities
- Analyze customer’s systems and capabilities to understand strengths and weaknesses for the identification of opportunities for system improvement.
- Identify, investigate, resolve and escalate problems, as needed.
- Gather data to support recommendations to address problems.
- Procure technical assistance to help in problem resolution.
- Work closely with developers and end users to ensure technical compatibility and user satisfaction.
- Provide factual content to feasibility study for standard development projects and enhancements.
- Stay abreast of new and emerging technologies.
- Analyze technology trends to determine impact to the achievement of business goals.
- Identify issues based on impact of new/emerging technology or modifications to existing systems.
- Provide input for the development of Service Level Agreements (SLAs) and/or forecasting activities as needed.
- Review performance against SLAs.
- Identify areas for improvement.
- Support achievement of SLAs.
- Coach and mentor less experienced team members.
- Other duties as assigned.
Requirements:
- Bachelor's degree in related field preferred.
- Three (3) years of relevant system solution development, testing and implementation work experience required.
- Other Skills and Abilities:
- Strong analytical, technical, interpersonal and communication skills.
- Knowledge on Informatica
- Knowledge of business operations, systems requirements and IT processes.
- Ability to work independently, or within a team environment.
- Medicare Advantage business domain experience is a plus
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Systems Analyst II · ICONMA, LLC