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TP

Systems Administrator I

Tech Providers Inc.
  • 🇺🇸 United States
  • On-site
  • 14 hours ago
  • Unix
  • Linux
  • Microsoft Intune
  • Windows
  • Microsoft Windows
  • Active Directory
  • TCP/IP
  • DNS
  • DHCP
  • Azure
14 hours ago
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Title:  Systems Administrator I
Duration: 3 months contract +(possibility of extension)
Location:Nashua, NH (remote)     
 
Job Description  
Duties:
  • Assist in server operations, resolving customer issues for Unix/Linux based environments.
  • Administer and support Microsoft Intune, including device management, software deployment, configuration, compliance, and inventory.
  • Manage Windows patching and Update Rings, including troubleshooting devices that are not successfully receiving updates.
  • Provide day-to-day administration and troubleshooting of our Azure Virtual Desktop (AVD) environment using Nerdio.
  • Support thin-client devices used within the virtual desktop environment.
  • Troubleshoot Windows endpoint, application, device, connectivity, and performance issues.
  • Support the University’s printer fleet, including printing, driver, queue, and connectivity issues.
  • Assist with the University’s phone environment, including routine user, device, and configuration requests.
  • Provide technical assistance to the Help Desk and help resolve more complex faculty, staff, and student technology issues.
  • Maintain accurate endpoint inventory and documentation.
  • Document system changes, recurring issues, and work performed during the assignment.
  • Assist with onboarding new faculty and staff.
  • Work with other IT staff and vendors when escalation or additional expertise is needed.
 
Skills:   
  • 3+ years of experience in systems administration, endpoint administration, desktop engineering, or a comparable technical support role.
  • Hands-on experience administering Microsoft Windows endpoints.
  • Experience with Microsoft Intune or a comparable enterprise endpoint-management platform.
  • Experience with software deployment, patching, and Windows update management.
  • Strong Windows troubleshooting and problem-solving skills.
  • Experience supporting users in an enterprise environment.
  • Working knowledge of Active Directory and/or Microsoft Entra ID.
  • General understanding of networking concepts such as TCP/IP, DNS, DHCP, and Wi-Fi.
  • Ability to work independently, prioritize issues, and determine when escalation is appropriate.
  • Strong communication and documentation skills.
 
Even Better If You Have
  • Experience with Microsoft Azure Virtual Desktop (AVD).
  • Experience with Nerdio Manager.
  • Thin-client support experience.
  • Advanced Microsoft Intune experience.
  • Enterprise printer or phone system support.
  • Experience working in higher education.
  • Interest in automation.
  • Interest or skilled in automation tools
 
Education:        
Highschool diploma

Systems Administrator I · Tech Providers Inc.

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