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DL

SWIFT Messaging Support Engineer

Diverse Lynx India
๐Ÿ‡ฎ๐Ÿ‡ณ India
On-site
5 days ago
  • Swift
  • Incident Management
  • Unix
  • RHEL
  • Linux
  • Oracle
  • PL/SQL
  • Jira
  • Agile
  • Change Management
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Role Summary
We are looking for a SWIFT Application Support Engineer with hands-on experience in SWIFT Payments, SNL/SWIFT connectivity, and SWIFT Messaging Gateways. The role involves production support, troubleshooting, incident management, and stakeholder coordination for critical payment applications.
Mandatory Skills
  • Strong knowledge of SWIFT Payments, message types and payment journey concepts
  • Hands-on experience with SNL / SWIFTNet Link
  • Experience with SWIFT Messaging Gateway โ€“ GTExchange preferred; SAA/AMH acceptable
  • Unix Shell Scripting and strong Unix command-line skills
  • RHEL/Linux environment
  • Oracle DB and database concepts
  • Basic PL/SQL query writing
  • Jira / Agile tools
  • Strong communication and stakeholder management
  • Technical documentation and production support experience
Key Responsibilities
  • Provide L2/L3 production support for SWIFT/payment applications.
  • Troubleshoot SWIFT connectivity, messaging and payment-processing issues.
  • Monitor applications, logs, interfaces and Unix/Linux environments.
  • Perform incident, problem and change management within SLA.
  • Coordinate with internal teams, vendors and business stakeholders.
  • Prepare RCA, technical documentation, SOPs and knowledge articles.
Preferred Experience: Banking / Payments / Financial Services domain with hands-on SWIFT production support.

SWIFT Messaging Support Engineer ยท Diverse Lynx India

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