VI
SW Packaging & Tools - Application Coordinator L3 & L2
VARITE INDIA PRIVATE LIMITED
🇮🇳 India
Hybrid
1 month ago
- IoT
- SCCM
- ITIL
1 month ago
About The Client:
An Indian multinational information technology (IT) consulting company headquartered in Noida, The company has offices in 52 countries and over 225,944 employees. The Client is a global IT services and consulting company that offers a wide range of services and products across various industries like IT Infrastructure Services, Cybersecurity Services, Cloud Services, Big Data and Analytics, Internet of Things (IoT) Solutions, Semiconductor Services and Enterprise Software Products.
About The Job:
- E3 – 9 to 12 Years
- E2 – 5 to 8 years
- Job Summary
- Software Packaging & Application Coordinator (GAC) Engineer - L2
- Key Responsibilities
- Adhere To Quality Standards And Regulatory Requirements While Maintaining Compliance With Company Policies In Sccm Operations.
- Provide Technical Support For Complex Incidents Escalated By Analysts, Performing Root Cause Analysis And Implementing Solutions To Resolve Sccm-Related Technical And Security Issues.
- Engage In Knowledge Base Update And Management, Delivering Training And Coaching To New Analysts To Enhance Team Capabilities.
- Resolve Complex Tickets Within Agreed Slas By Collaborating With Other Support Teams, Ensuring Seamless Operations And A Strong Security Posture.
- Ensure A Positive Customer Experience And High Csat By Achieving First Call Resolution, Minimizing Rejected Resolutions, And Proactively Mitigating Security Threats.
- Skill Requirements
- Advanced Proficiency In Sccm For System Configuration And Management.
- Strong Problem-Solving Skills For Complex Technical Issues And Root Cause Analysis.
- Excellent Communication Skills To Provide Effective Training And Support.
- Familiarity With Itil Practices For Incident And Service Management.
- Proficient In Security Best Practices Related To Systems Management.
- Other Requirements
- Optional But Valuable: Microsoft Certified: Modern Desktop Administrator Associate.
- Optional But Valuable: Itil Foundation Certification.
- Job Summary
- Software Packaging & Application Coordinator (GAC) Engineer - L3
- Key Responsibilities
- SW Packaging & Tools - Application Coordinator
- Skill Requirements
- SW Packaging & Tools - Application Coordinator
- Other Requirements
- SW Packaging & Tools - Application Coordinator
How to Apply:Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visitJobs In India – VARITE.
Unlock Rewards: Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
SW Packaging & Tools - Application Coordinator L3 & L2 · VARITE INDIA PRIVATE LIMITED