Surveillance Director (37593)

Job Description Summary:

Director of Surveillance is responsible for directing and maintaining all Surveillance Departments operated by the Agua Caliente Gaming Commission. The Director is responsible and accountable for the overall direction, coordination, and evaluation of the Surveillance Rooms, Staff, and equipment. Carry out supervisory responsibilities in accordance with ACGC policies & procedures, applicable Federal, State, and Tribal laws. Responsibilities include but are not limited to interviewing, hiring, training employees, planning, assigning, directing work, appraising performance, discipline, addressing complaints and resolving problems.
Successful candidate must reside within 50 miles of Palm Springs, CA within 120 days of accepting the position.
Must be able to pass and maintain a level one background check for licensing


Essential Duties and Responsibilities(other duties may be assigned)
 

• Work time for this position is irregular and varied and requires evenings, weekends, holidays and special events.
• Maintains plans and organizes installations for surveillance camera coverage and equipment.
• Monitors performance of subordinates ensuring adherence to Commission and Tribal Policies and Procedures.
• Ensures constant Surveillance adherence to all applicable N.I.G.C. MICs, State and Tribal regulations and Ordinances.
• Oversees the scheduling of all Surveillance Personnel.
• Responsible for safeguarding all tribal gaming assets.
• Coordinates efforts and maintains open lines of communication with Casino Operators and Commission Staff.
• Extensive understanding of all casino games.
• Prepares reports as necessary, reviews all reports, maintains files.
• Daily communication with the Commission Executive Director.
• Responsible for developing, implementing and maintaining SOPS for the Surveillance Departments including training procedures.
• Responsible for training of Surveillance Personnel.
• Ensures all Surveillance Operations maintain parity in training, procedures and policies.
• Maintain professional appearance and demeanor at all times when on property.
• Other delegated tasks that may be assigned by the Executive Director

Qualifications

Education and/or Experience:
 

• High School Diploma or G.E.D.
• 7 years minimum experience, required in Casino Surveillance environments, in senior management capacity.
• Working knowledge and experience in Surveillance tactics in a Casino Environment.
• Must be able to prioritize responsibilities, assignments, and possess excellent communication skills.
• Must be able to coordinate, forecast and prepare budgets for multiple Surveillance Operations.
• Must be knowledgeable in current trends in cheats, scams and frauds in a casino environment.