SUPPORTIVE HOUSING COORDINATOR

Job Function

The Supportive Housing Coordinator performs a variety of administrative and resident-support duties essential to the daily operation of Gateway Community Action Partnership's Supportive Housing Programs. The Coordinator works under the direction of the Supportive Director within the Social Services Department.

Essential Functions

Within the boundaries of Gateway Community Action Partnership policies and procedures, the Supportive Housing Coordinator will perform the following duties, including but not limited to:

• Administrative Support: Provide administrative assistance to the Supportive Housing Director to support the daily operations of the Supportive Housing Programs.
• Resident Files and Assessments: Maintain resident files and assist with completing and updating resident needs assessments.
• Case Management and Referrals: Assist residents with referrals to mental health services, employment resources, legal aid, and other community-based social services.
• Eviction Prevention and Crisis Intervention: Provide support with eviction prevention, crisis intervention, and housing-stability concerns.
• Tenant Education and Landlord Mediation: Provide tenant rights education and assist with landlord communication and mediation when appropriate.
• Resident Support and Conflict Resolution: Assist with resolving resident concerns and conflicts and refer individuals to appropriate services when needed.
• Resident Events and Workshops: Coordinate and assist with monthly on-site resident events, educational workshops, activities and resident meetings.
• Monthly Newsletters: Prepare and distribute monthly apartment newsletters highlighting upcoming activities, educational opportunities, community events, and available services.
• Community Meetings: Attend the Comprehensive Emergency Assistance System (CEAS) meetings as needed.
• Meetings and Reporting: Attend meetings with the Supportive Housing Director and submit monthly reports regarding assigned activities and services.
• Additional Duties: Perform other related duties as assigned by the Supportive Housing Director.

QUALIFICATIONS:

• High School Diploma or GED
• One year of experience in a customer friendly business
• One-year experience in management position
• Knowledge of computer and Microsoft office programs00
• Good written and oral communication skills
• Valid New Jersey Driver’s License
• Access to an insured vehicle daily