Support Helper I

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

We're looking for a dedicated and organized Support Helper I to join our team in Grand Blanc, United States. In this entry-level position, you'll play a vital role in supporting our organization's daily operations by assisting professional staff and ensuring smooth, efficient service delivery. If you're enthusiastic about making a positive impact, detail-oriented, and ready to grow your career in a collaborative environment, we'd love to hear from you!

• Assist professional staff with a variety of support tasks including materials management, clerical work, and general maintenance duties
• Transport, transfer, and move materials, equipment, and records throughout the facility in a safe and efficient manner
• Maintain adequate inventory in stock rooms, storage areas, and designated locations; organize and track supplies as assigned
• Prepare, maintain, and clean equipment and supplies according to established departmental standards
• Perform housekeeping duties including cleaning work areas, restrooms, and common spaces; manage linen and trash removal
• Keep accurate records and documentation as required; demonstrate proficiency with organizational computer systems
• Deliver equipment, materials, and records to appropriate departments and personnel
• Follow oral and written instructions from supervisors; demonstrate strong problem-solving skills when addressing operational challenges
• Maintain established departmental policies, procedures, and safety standards to ensure quality service
• Project a positive attitude and professional demeanor with colleagues, supervisors, and all organizational visitors
• Perform additional duties as directed to support organizational objectives and team needs

**Essential Qualifications:**

• High School diploma or equivalent
• Ability to lift, move, and carry objects weighing up to 60 pounds regularly
• Physical capability to bend, stoop, reach, and retrieve items at various heights
• Excellent interpersonal and communication skills, both oral and written
• Ability to follow detailed oral and written instructions accurately
• Strong organizational and time management skills
• Proficiency with basic computer systems and software programs
• Demonstrated problem-solving and analytical abilities
• Ability to work independently and collaboratively as part of a team
• Attention to detail and commitment to maintaining accurate records
• Reliability, punctuality, and professional work ethic
• Normal manual dexterity and ability to perform repetitive tasks

**Preferred Qualifications:**

• One year of applicable cumulative job-specific experience in a support, administrative, or facilities role
• Experience in a healthcare, corporate, or organizational environment
• Familiarity with inventory management systems
• Demonstrated ability to adapt to changing priorities and work in a fast-paced environment
• Willingness to learn new skills and take on additional responsibilities
• Experience with customer service or patient-focused environments