Supply Chain Engagement Manager

The Company 
Sanitarium is a progressive and dynamic business that is New Zealand owned and produces New Zealand’s leading breakfast products – Up & Go, So Good, Alternative Dairy Co range and New Zealand’s favourite breakfast Weet-Bix.  

The Opportunity 

Reporting to the Customer Supply Chain Manager ANZ, this leadership role sits at the intersection of customer service, supply chain operations, and commercial success. 

You'll lead a team of Vendor Managed Inventory (VMI) Planners and oversee customer fulfilment activities, ensuring exceptional service delivery to key retail partners including Woolworths NZ and Foodstuffs. Working closely with internal Supply Chain, Sales and Planning teams, you'll drive collaboration, optimise performance, and help deliver Sanitarium's customer supply chain strategy across Grocery, Café, and Energy & Convenience channels. 

This is an exciting opportunity for a customer-focused supply chain professional who enjoys building strong relationships, leading high-performing teams, and delivering operational excellence. 

Key Responsibilities 

• Lead and develop a high-performing Customer Supply Chain team. 

• Manage key supply chain relationships with major NZ retail customers. 

• Ensure excellent customer service through effective order fulfilment, efficient transport management and outstanding supply management. 

• Partner cross-functionally to support seasonal events, promotional activations, new product launches and to enable business growth objectives. 

• Drive supply chain performance through KPI management, reporting and continuous improvement. 

• Strengthen collaboration with customers, transport providers and internal teams to deliver outstanding service outcomes. 

About You 

You are a confident relationship builder and people leader who thrives in a fast-paced supply chain environment. 

You'll bring: 

• Proven experience in supply chain, logistics, customer supply chain or customer service leadership roles. 

• Experience managing key customer or retailer relationships. 

• Strong people leadership skills with a track record of building engaged high-performing teams. 

• Excellent stakeholder management and influencing abilities. 

• Strong analytical and problem-solving skills with the ability to make informed commercial decisions. 

• Experience working cross-functionally with planning, operations, sales and finance teams. 

• A continuous improvement mindset and passion for delivering exceptional customer outcomes. 

• Tertiary qualifications in Business, Logistics, Supply Chain Management or a related field (desirable). 

What do we offer? 

At Sanitarium, we support our people both at work and beyond. Benefits include: 

• World-class growth and development opportunities and pathways 

• A supportive, purpose-led workplace where you can make a positive difference 

• On-site gym and complimentary access to a fitness app 

• Mental health support for you and your immediate family 

• $100 each year to support your wellbeing journey 

• Comprehensive health and wellbeing programs 

• Early finish every Friday 

All applicants must be able to demonstrate that they have the legal right to work in New Zealand. 

We are an organisation driven by our mission and values. If you share our passion for what we do, our products and can respect our principles then this is a great opportunity for you.  

Hear why our employee’s love working at Sanitarium Health and Wellbeing, where people and purpose matter.Careers at Sanitarium | Sanitarium Health Food Company