Supply Chain Coordinator

Purpose of the Job 

The Supply Chain Coordinator is responsible for the accurate collection, entry, maintenance and management of customer and retailer purchase order (PO) submissions across retailer account modules and online portals. The role partners with internal teams, clients, retail buyers and external stakeholders to keep order information current, reconcile quantities, dates and costs, and coordinate resolution of open issues. Strong analytical judgment, attention to detail and clear communication support reliable execution in a fast-paced environment.

Key Responsibilities 

• Obtain, monitor and track retailer POs; collect, enter and maintain accurate submissions in online portals and retailer account modules.
• Keep PO records current as quantities, delivery dates and other order details change; document updates and maintain supporting records.
• Maintain and reconcile customized supply chain project reports and Excel worksheets. Compare actual and planned quantities and delivery dates, identify variances and follow up on exceptions.
• Analyze PO data and collaborate with retail buyers on order updates and changes, providing detailed backup documentation to support decisions and resolve discrepancies.
• Participate in weekly production meetings and provide clear PO status and tracking updates, including open issues and required follow-up.
• Monitor work in progress and coordinate with production, warehouse and logistics teams to resolve open PO issues. Escalate unresolved exceptions promptly with relevant facts and documentation.
• Support accounting by validating PO costs against planned costs and researching delivery discrepancies and disputes in collaboration with relevant teams.
• Manage competing priorities while maintaining accuracy and timely communication. Work independently and collaboratively, adapting to changing business needs and pressure.

Knowledge, Skills + Experience 

• Bachelor’s degree in Business Administration or a related field.
• 1+ year of industry experience required.
• High proficiency in Excel and Microsoft Office, including maintaining, analyzing and reconciling operational reports.
• Strong analytical, organizational and problem-solving skills, with attention to detail in a fast-paced setting.
• Ability to manage multiple tasks and projects across teams, prioritize work and follow through on open issues.
• Strong verbal and written communication skills, including clear communication with stakeholders at all management levels.
• Ability to learn proprietary systems quickly and work effectively both independently and collaboratively.

Preferred

• Experience with retailer and consumer packaged goods (CPG) vendor electronic data interchange (EDI), including POs, acknowledgments and Advance Shipping Notices (ASNs).
• Experience in fast-paced retail or production environments.

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