Supplier Onboarding Analyst

eTeam Inc.

4 days ago

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Supplier Onboarding Analyst
Location: Nashville, TN
Duration: 06 Months

Position Overview

The Procure-to-Pay (PTP) Supplier Management team sets up and maintains the supplier records that support accurate, compliant, and timely payments.
As we transform our processes, we are adding an analyst to own day-to-day supplier onboarding and to work with the business, Tax, Treasury, Procurement, and Disbursements. This role is accountable for setting up suppliers accurately and on time, with bank account and tax validations completed before payment, in support of SOX-compliant controls.

Key Responsibilities

Review and process new supplier requests, including vendor information forms, tax forms (W-9, W-8), and supporting documentation, for accuracy and completeness
Create and update supplier records following the established process and approval workflow
Validate supplier legal names, addresses, tax IDs, and bank account details, and confirm that bank account information is verified before any payment is made
Identify and resolve discrepancies, such as bank account mismatches, missing forms, or supplier name inconsistencies, working with suppliers and internal requesters
Coordinate exception requests with Tax, Compliance, and PTP leadership, and keep clear documentation of approvals
Prioritize and escalate urgent onboarding requests that affect time-sensitive payments, and communicate status clearly to stakeholders
Respond to supplier and internal inquiries about onboarding status within agreed service levels
Maintain onboarding trackers and reports, including open requests, aging, and turnaround time
Support audit and SOX requests by providing evidence and documentation for vendor master controls
Help document procedures and training materials, identify process improvements, and support system implementations and go-live waves by testing and validating supplier data

Required Qualifications

Bachelor’s degree in Accounting, Finance, Business, or a related field, or equivalent experience
3 years of experience in supplier or vendor management, accounts payable, procure-to-pay, or a related finance operations role
Working knowledge of vendor master data, tax documentation (W-9/W-8), and bank account validation
Strong attention to detail and a controls-minded approach
Clear written and verbal communication, with the ability to manage multiple priorities and short deadlines
Proficiency in Excel and common office tools

Preferred Qualifications

Experience with ERP (Oracle Fusion preferred, SAP or other ERP is acceptable) and supplier management or onboarding systems
Familiarity with SOX controls, audit support, and fraud prevention in vendor master processes
Experience with ticketing or case management tools
Experience supporting international suppliers or multiple regions, and process improvement or automation experience

Supplier Onboarding Analyst · eTeam Inc.