Supervisor, IHBT Clinical Services

Position Summary:

The Clinical Supervisor provides clinical, operational, and administrative leadership for the Intensive Home-Based Treatment (IHBT) Program. The position ensures collaborative development and delivery of high-quality, family-centered, trauma-informed behavioral health services to children and adolescents with serious emotional disturbance and their families. The Clinical Supervisor maintains will assist in the development of the IHBT program and ensure fidelity to the Ohio IHBT model, provides clinical supervision and consultation, supports staff development, monitors clinical quality and outcomes, and promotes coordinated community-based treatment intended to prevent out-of-home placement or support successful transition back home.

Position Responsibilities:

Clinical / Technical Skills (40% of performance review)

• Collaboratively review/assist in the development of the program integrity, referral processes, policies and forms development and team communication expectations.

Provide scheduled individual and group clinical supervision, field consultation, and flexible ad hoc support to IHBT team members. Group supervision will take place weekly.

• Maintain or coordinate 24/7 clinical supervision coverage for IHBT staff, including consultation for urgent and high-risk situations.
• Maintain and coordinates 24/7 back-up supervision for intern caseloads
• Lead clinical case reviews, team staffing meetings, and care-planning discussions.
• Review assessments, individualized service plans, safety plans, progress notes, continued-stay reviews, transition plans, and discharge documentation for clinical quality, medical necessity, and timeliness.
• Provide clinical guidance related to admission, continued stay, crisis response, transition, and discharge decisions.
• Coach staff in family-centered, trauma-informed, resilience-focused, culturally responsive, and developmentally appropriate interventions.
• Ensure services integrate assessment, crisis response, individual and family psychotherapy, service and resource coordination, and rehabilitative skill development, as appropriate to each youth and family.
• Supervise assigned IHBT therapists, qualified mental health specialists, peer support professionals, interns, and trainees, as applicable.
• Participate in recruitment, selection, onboarding, training, competency validation, retention, and performance management of program staff.
• Monitor staffing patterns, workload, caseload assignments, service intensity, staff availability, and responsiveness to youth and family needs.
• Promote coordinated teamwork, regular communication, and shared clinical responsibility across the IHBT team.
• Support flexible scheduling, including evening and weekend availability, to meet the needs of children, adolescents, and families.
• Provide direct clinical services or temporary team coverage when necessary and when consistent with licensure, program requirements, and organizational expectations.
• Ensure program practices comply with applicable Ohio Administrative Code requirements, Ohio Department of Medicaid requirements, OhioMHAS certification standards, OhioRISE requirements, HIPAA, and organizational policies and procedures.
• Maintain accurate, complete, timely, and audit-ready clinical and supervisory documentation.
• Participate in regulatory surveys, certification reviews, accreditation activities, compliance investigations, and issue-resolution processes, as assigned.
• Assist with development, review, implementation, and monitoring of clinical policies, procedures, protocols, and workflows.
• Provide education, coaching, and follow-up monitoring when regulatory or clinical practice deficiencies are identified.
• Provide immediate clinical consultation and direction regarding crisis response, safety planning, risk assessment, and stabilization.
• Ensure staff understand and follow protocols for emergencies, mandated reporting, suicide risk, violence risk, abuse or neglect concerns, and other high-risk situations.
• Coordinate with emergency services, hospitals, mobile response providers, law enforcement, child welfare, and other partners when clinically indicated.
• Perform other duties as assigned.

Safety(15% of performance review)

• Strives to create a safe, healing environment for patients and family members
• Follows all safety rules while on the job.
• Reports “near misses”, as well as errors and accidents promptly.
• Corrects minor safety hazards.
• Communicates with peers and management regarding any hazards identified in the workplace.
• Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
• Participates in quality projects, as assigned, and supports quality initiatives.
• Supports and maintains a culture of safety and quality.

Teamwork(15% of performance review)

• Works well with others in a spirit of teamwork and cooperation. 
• Responds willingly to colleagues and serves as an active part of the hospital team.
• Builds collaborative relationships with patients, families, staff, and physicians.
• The ability to retrieve, communicate, and present data and information both verbally and in writing as required
• Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word. 
• Demonstrates adequate skills in all forms of communication.
• Adheres to the Standards of Behavior

Integrity(15% of performance review)

• Strives to always do the right thing for the patient, coworkers, and the hospital
• Adheres to established standards, policies, procedures, protocols, and laws. 
• Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
• Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
• Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
• Exemplifies professionalism through good attendance and positive attitude, at all times.
• Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
• Ensures proper documentation in all position activities, following federal and state guidelines.

Compassion(15% of performance review)

• Demonstrates accountability for ensuring the highest quality patient care for patients.
• Willingness to be accepting of those in need, and to extend a helping hand
• Desire to go above and beyond for others
• Understanding and accepting of cultural diversity and differences

Qualifications

Education

• Required: Master’s degree from an accredited institution in social work, counseling, marriage and family therapy, psychology, or a closely related behavioral health field.  Current, unrestricted behavioral health license in state of practice, with supervisory authority appropriate to the disciplines supervised.  Qualifying licenses may include LISW-S, LPCC-S, IMFT-S, or Licensed Psychologist, subject to current state requirements and organizational policy.  CPR and hospital-selected de-escalation technique certification.
• Maintains education and development appropriate for position.

Experience

• Required: Three years of behavioral health treatment experience. One to three years of previous managerial experience.
• Preferred: Child, adolescent, family, community-based, or intensive service experience strongly preferred.  At least one year of clinical supervision or program leadership.  Previous experience with state Medicaid-funded behavioral health services, or state community behavioral health systems.