Storage Systems Engineer, Software Delivery & Technologies

Summary

The Storage Systems Engineer role, within the Software Delivery & Technologies (SD&T) organization, is at the core of the Apple software release process. This Software Engineering Systems role is responsible for developing storage systems, placing storage services into production, and applying reliability engineering design to our storage infrastructure, which is used by software engineers to develop Apple software for our customers around the world. Having depth and breadth of knowledge of storage infrastructure in a large-scale distributed environment is a strength you'll need. If you are passionate about solving complex distributed storage systems at scale, we want to hear from you!

Description

The Storage Systems Engineer is part of the SD&T Enterprise team, which is responsible for building and managing a portfolio of services relied upon by Apple R&D. Our storage platforms are at the foundation in hosting Apple source code management and collaboration tools, used by Apple software engineers world wide to develop, test, and release Apple software. As our Storage Systems Engineer, you will drive design, development, and debugging of reliability, performance, and security engineering of our on-premise storage infrastructure, instrument observability of storage and enterprise services, lead service incidents to resolution, and report on SLI/SLO metrics for visibility across the organization.

Responsibilities

• As a Storage Systems Engineer, responsibilities include:
• Software development to enhance storage reliability and performance
• Secure architecture design and infrastructure engineering of storage platforms
• Deployments, configuration, and monitoring of open source storage platforms at enterprise scale
• Automate continuous integration (CI) and continuous delivery (CD) pipelines of storage environments
• Engineer and test in Development and UAT environments with goal of 99.9% uptime of Production environments
• Implement observability of storage systems for monitoring, alerting, and metrics reporting
• Generate reports regarding service metrics on performance, availability, and reliability
• Champion practices regarding change control management and incident response
• A successful Storage Systems Engineer will be expected to:
• Proactively communicate engineering project status to stakeholders and follow through on committed timelines
• Explore engineering options to problems, present risk vs reward, then execute best approach
• Demonstrate willingness to ask for clarification and increase awareness of the larger context
• Collaborate asynchronously with global team members across multiple timezones
• Draft RFC proposals, document new processes, and update existing documentation
• Eager and curious to learn across multiple technology stacks

Minimum Qualifications

• Experience in designing distributed storage systems for reliability, scalability, security, and performant HA/DR
• Experience implementing and troubleshooting distributed systems across storage, networking, and security
• Incident management experience in managing customer-facing storage systems in 24/7 environment
• Excellent judgment and integrity with ability to make timely and data-driven decisions
• Capacity to adapt to changing requirements and anticipate the needs of stakeholders
• Education: Bachelor's in Computer Engineering, Systems Engineering, or Computer Science, or equivalent work experience
• Programming Language: Python, Swift, Go, or similar

Preferred Qualifications

• Uses agentic AI workflows regularly for triaging incidents and root cause analysis
• Applies agentic AI coding tools for engineering development and test validation
• Experience as storage administrator (e.g. NFS filesystem, S3 object)
• Experience with container platforms (e.g. Docker, Kubernetes, or similar)
• Experience with monitoring and alerting (e.g. Prometheus, Grafana, or similar)