Stock Controller - Brekum-Drobo

We are looking for a Stock Controller to join our Retail Department; as we scale up and drive digital and financial inclusion across our markets.

As aStock Controller at M-KOPA, you will be responsible for ensuringaccurate stock management and reconciliation within the retail department. You will manage stock allocation for sales, support stock audits, and oversee the tracking and return of inventory to the warehouse. In this role, you will handlecustomer interactions, resolve product issues, and facilitate in-warranty repairs. You’ll also ensure that the depot is maintained in excellent condition while providingdaily reports on stock status to ensure transparency and accountability in all stock-related activities.

About Us;

At M-KOPA, we are committed to delivering exceptional customer experiences, and as aStock Controller, you will play a vital role in supporting our retail operations by ensuring accurate and efficient stock management. You will be responsible for receiving, allocating, and reconciling stock for sales while conducting regular audits to ensure that all inventory is accounted for and properly tracked. Your role will also involve troubleshooting product issues, coordinating repairs, and handling customer inquiries to ensure seamless service delivery.

We valueattention to detail and a proactive approach and this role will give you the chance to support our mission of providing reliable and accessible services to our customers. By maintaining ahigh level of accuracy in stock control and collaborating with both sales teams and warehouse operations, you will help us optimize our stock processes and ensure timely product availability. If you enjoy working in afast-paced environment and are passionate about improving operations, this could be the perfect role for you to contribute to M-KOPA’s values ofinnovation andcustomer care.

Expertise

Our expectations for theStock Controller role are that you will bedetail-oriented andproactive in managing stock, from receiving and allocating inventory to conducting stock reconciliations and audits. You will work closely with ourretail and warehouse teams to ensure that all stock movements are accurately tracked, and inventory levels are maintained to meet customer demand. You will be responsible for resolving product issues and coordinating repairs, ensuring that customer interactions are handled with efficiency and care.

We are looking for candidates who arestrong in data management, with a solid grasp ofExcel and the ability to analyze stock data and trends. Experience incustomer care or stock management is essential, and having worked in afast-paced retail or logistics environment will be a plus. You should also possesssharp analytical skills, strongproblem-solving capabilities, and the ability to thrive incollaborative team settings. If you have a passion for continuous improvement and acommitment to accuracy, you’ll fit right in with our team at M-KOPA. Acollege diploma or degree in a relevant field is required to succeed in this role.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more atm-kopa.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026), named on CNBC's World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 10 million customers, unlocking $2 billion in cumulative credit for the everyday earners across Africa, in addition to over 10,000 e-bikes financed in Kenya.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. 

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.