Stage - Support IT (Janvier 2027)

Explore your future career 

As an IT Support intern at Malt, you will work hand-in-hand with your manager to support a high-growth European scale-up. You act as real support for your manager in his daily actions thanks to real teamwork while becoming autonomous. You will act as a bridge between technical IT support and employee experience. 

At the same time, you will be able to invest in internal projects thanks to your proactive mindset.

Key responsibilities

• International Tech Support (Level 1 & 2): Dive into the heart of our European operations. You will support Malters across France, the UK, Spain, Germany, and Benelux, masteringSIIT to turn technical hurdles into seamless workflows.

• The Automation Architect: Kill manual work. You will learn to automate the onboarding/offboarding lifecycle, transforming repetitive admin into a streamlined, "set-and-forget" digital engine.

• Hardware Masterclass: Manage a premium fleet ofMacs (M5). You’ll lead configuration, deployment, and preventive maintenance using professionalMDM tools to keep our hybrid workforce performing at 100%.

• Global Asset Strategy: Own the business side of IT. You’ll maintain an accurate global inventory, ensuring our hardware investments are tracked and optimized.

• Building the "Company Brain": Scale our collective intelligence. You’ll optimize internal procedures and build out ourKnowledge Base (tutorials, FAQs, and security guides) to empower every Malter.

• Mission-Critical Projects: Don’t just support, innovate. You will contribute to continuous improvement projects, developing internal productivity tools that directly impact our remote sites and offices

 

About you

• Your pursuing a Master degree (Bac +3/5)in Computer Science or IT. You aren’t looking for a siloed role; you want to explore the full spectrum of IT, from infrastructure to automation.

• The Digital Investigator: You might not have every answer yet, but you know exactly where to find them. You are resourceful, methodical, and love solving technical puzzles.

• Proactive Innovator: You have an "Automation First" mindset. If a process feels slow, your first instinct is to build a better version and leave the system stronger than you found it.

• Global Communicator: YourEnglish is fluent (professional level). You are comfortable being the technical point of contact for our diverse international teams.

• High "Get-it-Done" Factor: You thrive on autonomy. You learn fast, adapt quickly, and take pride in diagnosing and resolving issues independently.

• Impact-Driven: You want to see the direct results of your work on a company’s growth. At Malt, your contribution is visible every single day.

How to join the mission?

• Interview with ourTalent Acquisition and Campus Manager(30 minutes). 
• Interview with our IT Engineers , to discuss your experience and the role in more detail(30 minutes).
• Final Interview (case study) with ourHead of IT and ourIT Engineer,To assess both your technical and interpersonal skills(50-60 minutes).
Following that, we will welcome you at our Paris office.