Staff Software Engineer (Sales & Delivery Application), Seoul, Korea

What to Expect

With rapid business growth in Korea market, Tesla is seeking IT professionalsto deeply understand Korea business and leverage IT/AI technologies to support businessexpansion. This will be the first IT Application position in Korea. As a softwareengineer of IT Sales & Delivery applications, you will be responsible forleading a wide variety of cross-functional programs across customer experience,sales and delivery applications, system integration, server systems, anddiagnostics. In this role, you will lead the design and development of some ofthe most advanced and sophisticated systems in the world, with unparalleledagility.

What You’ll Do

• As business partner to manage IT requirements of Korea.
• Design Korea IT application roadmap and new functionalities to support the business growth and provide better customer experience.
• Work with CN and US IT teams to implement global rollout to Korea with local gap prioritized.
• Understand Tesla Korea sales and delivery business and keep good relationship with Korea business team. 
• Manage the implementation as project/program manager.
• Manage cross-functional software programs from end-to-end.
• Develop and manage project plans and ensure on-time delivery.

• Manage local vendors and support vendor applications, automate configuration and deploymentof services.

• Work closely with engineering teams to effectively coordinate complex design inter-dependencies.
• Constantly work to evolve our processes towards increasing precision and dependability, while still maintaining the agility that has gotten Tesla to where we are now.

• Design and develop enterprise software tools andapplications.
• Conduct system integration testing and support useracceptant testing.
• Ensure best practices and observability of the Ignition,such as metrics, logging, tracing, and alerting.
• Monitor performance and provide recommendation forimprovements, continuous improvement is key.
• Author technical documentation forworkflows/processes/best practices.

What You’ll Bring

MandatoryQualifications:

• BS in computer science or electrical engineering, MS preferred.
• 8+ years of application development experience with Java, Golang or C#.

• 5+ years' technical program/project managementexperience managing consumer-facing software programs and/or enterprise applications.
• Fluency in English and Korea communication(written and verbal).

• Experience managing end-to-end product deployment — from concept through development and successful launch.
• Solid product sense with the ability to understand product architecture and as well as drive and criticize design decisions.
• Excellent interpersonal, communication and collaboration skills with ability to work in a highly cross-functionally environment.
• Proficiency in database and middleware technologies such as MySQL, Redis, Kafka, RabbitMQ, and OpenSearch.
• Proficiency in microservice architecture.
• Familiarity with CI/CD pipelines (GitHub Enterprise + Jenkins).
• Understanding and ability to implement observability and Infrastructure as Code concepts (e.g., Prometheus, AlertManager, Grafana, Splunk).
• Proactive and effective in responding to system failures and conducting timely troubleshooting.

PreferredQualifications:

• IT project delivery and operation experience in automotive sales and delivery is a plus.
• AI project experience is a plus.