Staff Relations Coordinator - Human Resources

Job Summary:

TheStaff Relations Coordinator supports highly confidential employee relations matters, including case management, attendance and absenteeism tracking, employee complaints, workplace investigations, and disciplinary action processes. This role coordinates and monitors staff relations cases, maintains accurate records and databases, applies company policies consistently, and partners with leadership to ensure fair and respectful treatment of employees.

Additionally, the Coordinator supports unemployment claims, Employee Assistance Program (EAP) referrals, exit interviews, employee relations training initiatives, and workplace sensitivity programs while maintaining the highest level of confidentiality and professionalism.

Qualifications:
- Associate's degree or four years related field required
- Proven experience in HR, specifically in staff relations or a related area
- Knowledge of HR policies, procedures, and best practices
- Ability to handle confidential information with discretion
- Strong organizational and analytical skills
- Excellent communication and interpersonal abilities
- Detail-oriented with a focus on accuracy
- Ability to work independently and collaboratively within a team environment
- Proficiency in HRIS systems and MS Office Suite

Responsibilities:
- Assist with tracking and coordinating information, meetings, and investigations related to Staff Relations Services
- Support the maintenance and analysis of the Staff Relations Database
- Apply company policies and procedures to ensure fair and consistent treatment of all employees
- Make recommendations for disciplinary action when necessary
- Provide administrative support for various HR functions such as unemployment compensation, Mandated EAP, exit interviews, and training sessions
- Serve as backup support for the HRIS Specialist
- Collaborate with the Staff Relations Manager to ensure efficient and effective HR operations
- Uphold a high level of professionalism and confidentiality at all times

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