DR Retention/Sales

Join Our Talent Network for Sales & Retention Roles

Are you persuasive, proactive, and great at convincing others? Whether you’ve worked inventas en tienda,telemercadeo,retención, orcall centers, we want to hear from you.

We’re building atalent pool for upcoming roles focused onsales andcustomer retention. If you’ve helped clients make decisions, prevented cancellations, or reached goals in a high-paced environment, this could be your next opportunity.

What You’ll Do

As aSales & Retention Representative, you may:

• Handleinbound oroutbound calls to support current or former customers

• Prevent cancellations by offering solutions, benefits, or promotions

• Recommend products, upgrades, or services based on customer needs

• Explain features, pricing, billing, and contract terms clearly

• Meet and exceedsales quotas,retention targets, andcall handling goals

• Log interactions in aCRM platform with detailed notes

• Use active listening and objection handling to turn negative situations into positive ones

• Collaborate with team members and supervisors to improve performance

Who We’re Looking For

We valuereal-world experience — whether you’ve sold in person or over the phone. Ideal candidates include:

• People with experience inventas,retención,telemercadeo, orservicio al cliente

• Formervendedores en tienda,promotoras,asistentes de ventas,agentes de call center

• Candidates who’ve worked at companies likeTeleperformance,Synergies,UNO,CCD,VoiceTeam,SSG, or similar

• Strong communicators who are confident inEnglish, both spoken and written

• Goal-driven individuals who enjoy dynamic work environments

Skills That Set You Apart

• Persuasive communication andsales techniques

• Handlingobjections,closing deals, and managingdifficult conversations

• Strongtyping andmultitasking ability

• Comfortable usingMicrosoft Office andCRM tools (e.g., Salesforce, Zendesk, Five9)

• Focused, reliable, and motivated to meet daily goals

• Able to followscripts while sounding natural and confident

Bonus If You Have

• Worked inretention campaigns,cross-selling, orcommission-based roles

• Experience resolvingbilling issues,cancellation requests, orservice dissatisfaction

• Been part of asales floor,storefront, orcustomer loyalty program

• Actively contributed to a team's performance and attended training sessions

Your Experience Matters

Whether you were avendedor,representante,agente, orpromotora — your experience in connecting with customers and driving results matters. We’re not looking for perfect resumes — we’re looking for people who can get results and help clients stay.

Apply to join our talent pool and be the first in line for new opportunities.