PC
SRE
Pyramid Consulting, Inc
- 🇺🇸 United States
- On-site
- 13 hours ago
- Devops
- Incident Management
- CRM
- Salesforce
- AI
- DB2
- F5
- Five9
- Azure
- DNS
- Load Balancing
- TLS
- Health insurance
- Pension
13 hours ago
Job ID:26-31489
Pay Range: $50 - $60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Build and scale the SRE function from the ground up.
- Manage, coach, and develop SRE engineers.
- Lead initiatives across SRE, production engineering, platform engineering, DevOps, or large-scale technology operations.
- Establish strong command of SLIs, SLOs, error budgets, observability, incident management, resilience engineering, and production-readiness practices.
- Drive reliability across organizational boundaries and influence teams not in the direct reporting line.
- Monitor and improve the reliability of GPS & YAVA platforms, including enterprise CRM and Salesforce ecosystems and CTI integrations.
- Communicate technical risks effectively to various stakeholders, translating them into operational and financial impacts.
- Engage with contact-center technology, CTI, telephony, real-time voice, or conversational AI platforms.
- Manage integrations with Client MQ, DB2, mainframe, Imperva, F5, Five9, Azure, or Client Cloud.
- Operate within regulated healthcare or other high-availability enterprise environments.
- 12+ years of experience in a relevant field.
- Demonstrated experience building or materially scaling an SRE function.
- Proven leadership experience in SRE, production engineering, platform engineering, DevOps, or large-scale technology operations.
- Strong understanding of distributed systems, networking, DNS, load balancing, TLS, API gateways, cloud platforms, middleware, databases, and vendor dependencies.
- Exceptional executive communication skills.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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SRE · Pyramid Consulting, Inc