Sr Tech Field Engineer

Summary: We are seeking a Sr. Tech Field Engineer to provide onsite support for hardware and software systems. This role involves installation, repair, and maintenance of IT equipment, ensuring smooth operations and excellent customer service.

Responsibilities:

• Deliver onsite technical support for laptops, desktops, and related systems.

• Perform installations, upgrades, and routine maintenance.

• Troubleshoot and resolve hardware/software issues.

• Collaborate with team members and provide technical feedback.

• Ensure customer satisfaction through clear communication and timely service.

Qualifications:

• High School Diploma or GED (technical certification or associate degree preferred).

• 2–4 years of IT support or field engineering experience.

• Hands-on break-fix experience with laptops/desktops.

• Knowledge of Microsoft applications and general hardware/software troubleshooting.

• Strong problem-solving and customer service skills.