DL
Sr. SailPoint Support Engineer
Diverse Lynx India
🇺🇸 United States
On-site
Senior
3 months ago
- SailPoint
- Ping Identity
- Azure AD
- Active Directory
- SAP
- SuccessFactors
- ServiceNow
3 months ago
- Primary mandate skill required –Sailpoint IIQ support
- Secondary mandate skill required –PingFederate, PingOne, and Ping Identity support
- PAN India
- Detailed Job Description –The combine JD as mentioned
Role: Sr. SailPoint Support Engineer
Experience: 7+ years in Identity and Access Management
Job Description:
JML (Joiner / Mover / Leaver) Execution
- ExecuteJoiner provisioning actions: provision accounts in Microsoft Entra ID, Azure AD, and on-premises Active Directory; assign role-based entitlements; federate identity through Ping Identity, PingFederate, and PingOne — all within approved SLAs.
- ExecuteMover entitlement removal and reassignment based on updated SAP SuccessFactors role data; flag and escalate any SoD conflicts or catalog gaps.
- ExecuteLeaver deprovisioning (standard and expedited): disable accounts, remove all entitlements across all in-scope platforms, terminate active sessions, and record all actions in ServiceNow.
- For undefined/incomplete roles, provision minimum necessary interim access or escalate to Customer Group before proceeding.
- Record all JML events and actions in ServiceNow as the system of record.
Role Engineering
- Analyze role assignments and entitlement usage patterns using SailPoint IdentityIQ and SAP GRC.
- Identify inactive, orphaned, or anomalous entitlements and propose role catalog updates to Customer Group.
- Support periodic role hygiene activities (removing deprecated entitlements) after Customer Group approval.
- Implement approved role changes; document all activities in ServiceNow.
- Generate and distribute certification campaign population lists and tasks using Customer Group-approved tools.
- Coordinate campaign execution with Customer Group-designated certifiers; track completion status and document exceptions.
- Execute remediation actions (access removal) upon receipt of certification outcomes and directions from Customer Group.
- Prepare campaign status reports and completion metrics.
- Validate remediation completion evidence.
Sr. SailPoint Support Engineer · Diverse Lynx India