Sr. LLM Engineer - Irving, TX

• The LLM Engineer will be responsible for designing building and optimizing enterprise grade AI agents that power the Clients Store Assistant and Equipment Maintenance solutions.
• The role focuses on LLM integration prompt engineering agent orchestration RAG pipelines memory management tool calling and AI governance to enable reliable and scalable Agentic AI capabilities

Key Responsibilities

• Design and develop Agentic AI solutions including orchestrator agents intent routers memory components AI skills tool integrations and multiagent workflows.
• Build and optimize Retrieval Augmented Generation RAG pipelines using vector databases semantic search knowledge retrieval and enterprise content repositories
• Develop prompts reasoning frameworks guardrails and agent instructions to improve response quality task completion accuracy and business relevance.
• Integrate AI agents with enterprise platforms including Oracle ERP ServiceNow MCP servers APIs business workflows and operational tools.
• Implement AI observability tracing evaluation frameworks hallucination mitigation and performance monitoring for production AI systems
• Collaborate with Product Managers Data Engineers Business SMEs and AI Architects to continuously improve agent effectiveness and business outcomes