Sr Legal Receptionist

Sr Legal Receptionist
Los Angeles, CA (onsite)
4+ Months (Temp to Hire)
Mon-Fri, 8:30am - 5:30pm

Summary

The Legal Receptionist provides exceptional front-desk, administrative, and hospitality support in a professional law firm environment. This role is responsible for greeting clients and visitors, managing incoming calls, coordinating conference room bookings, arranging catering, and assisting attorneys, paralegals, and legal administrative staff. The ideal candidate demonstrates excellent customer service, professionalism, attention to detail, and the ability to multitask while maintaining confidentiality, supporting firm security procedures, and delivering a welcoming client experience.

Responsibilities

• Greet and assist clients, visitors, and employees, ensuring a professional and welcoming reception experience.
• Answer and route incoming telephone calls according to firm and Ricoh telephone etiquette standards.
• Schedule and coordinate conference rooms, ensuring rooms are prepared with necessary supplies, beverages, and video conferencing equipment.
• Arrange catering orders and provide hospitality services, including serving coffee, water, and refreshments.
• Perform clerical and administrative duties, including document preparation, file maintenance, calendar management, appointment scheduling, and meeting coordination.
• Prepare legal documents and correspondence from drafts or dictated text as required.
• Monitor attorney and staff availability to appropriately direct calls, visitors, and inquiries.
• Maintain visitor and guest security procedures in accordance with Ricoh and law firm policies.
• Maintain a clean, organized, and professional reception area, lobby, and workspace.
• Order office supplies, organize supply rooms and closets, and monitor inventory as needed.
• Build professional relationships with clients, attorneys, paralegals, administrative assistants, and other firm personnel.
• Learn and follow firm culture, visitor service expectations, key personnel roles, and established procedures.
• Assist with tracking and issuing client or company property, including identification badges, cellular phones, directories, and other assigned items.
• Provide concierge support by assisting guests with local information, including restaurants and coffee shops.
• Participate in firm initiatives, community service activities, and other approved value-added services.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Three years of related business experience preferred, with strong preference for administrative and switchboard experience in a law firm or legal environment.
• Associate or bachelor's degree preferred.
• Proficiency in Microsoft Office applications, particularly Word and Excel.
• Excellent customer service, verbal communication, and interpersonal skills.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
• Professional demeanor and ability to interact effectively with clients, visitors, attorneys, and staff.
• Ability to handle incoming calls, coordinate meetings, and manage competing priorities in a fast-paced environment.
• Familiarity with office technology, conference room equipment, and video conferencing systems.
• Ability to maintain confidentiality and follow visitor security procedures.