Sr. Lead, Program Manager, Talent Solutions

Job Summary

Job Description

Responsibilities:

• Understanding program scope as defined by business requirements, guiding key planning milestones, and aligning with budgetary frameworks
• Engaging cross-functional teams, ensuring clarity in roles and responsibilities, and fostering collaboration for program success
• Crafting detailed program plans that align with strategic goals, incorporating feedback from stakeholders to refine objectives
• Leading core team efforts to identify, schedule, and manage comprehensive workstreams for successful program execution
• Overseeing dependencies, conducting risk assessments, and establishing contingency plans to ensure program robustness
• Balancing program scope, timelines, and costs, assisting teams in strategic decision-making to optimize program deliverables
• Monitoring program performance, making data-driven adjustments, and ensuring timely completion of action items
• Documenting significant program changes, maintaining transparency with stakeholders, and ensuring alignment with enterprise processes
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit thebenefits summary on our careers site for more details.

Education

Certifications (if applicable)

Relevant Work Experience