Sr Director, Talent Management - Skills Intelligence

Job Summary

Job Description

Responsibilities:

• Executing and promoting new talent practices in collaboration with HQ talent management and HR business partners
• Implementing tools and analytics to yield data-driven insights, informing strategic decisions and reinforcing best practices
• Developing an overarching inclusion strategy for talent across the organization, driving community-based efforts through strategic external partnerships
• Providing leadership and guidance to a team of talent professionals
• Taking a lead role in the advancement of enterprise talent and HR priorities, under talent management leadership guidance
• Leveraging HR management system enhancements to expedite and improve talent practice applications
• Supporting business strategies by consulting with leaders to understand talent needs and develop strategic solutions
• Partnering with leaders and key stakeholders to assess talent needs and trends. Developing strategic solutions that align with and support our business strategies.
• Overseeing the business's performance management and talent planning cycles
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit thebenefits summary on our careers site for more details.

Education

Certifications (if applicable)

Relevant Work Experience