IR
Sr Desktop Support Tech
Integrated Resources, Inc
- 🇨🇦 Canada | 🇺🇸 United States
- On-site
- Senior
- 17 hours ago
- Windows
- MS Office
- Outlook
- SCCM
17 hours ago
Location:Richmond, VA
Duration:07+ Months
Pay: $28/hr. on W-2
Job Description:
Parking is not provided for contractors
ABOUT THE ROLE
Client seeks a qualified resource to be responsible for:
- Considerable knowledge of Microsoft Operating systems; Windows 11 or higher; Working knowledge of MS Office, including Outlook and MS365.
- Considerable knowledge of pc hardware, peripherals & networks; considerable knowledge of Laptop Refresh
- Ability to use software tools (SCCM, Remote Desktop, Dameware, etc.) to remotely connect to workstations.
- Excellent troubleshooting skills
- Ability to perform software installations, configurations, and troubleshooting hardware and software.
- Considerable knowledge of SCCM/SMS
- A strong working knowledge of computer systems, hardware, and software, including drivers and BIOS.
- Excellent problem-solving, analytical, and team-working skills.
- Excellent customer service, communication, and interpersonal skills.
- An openness to learning new technologies.
Skill Matrix:
| Skill | Required | Amount of Experience | Experience |
| Strong working knowledge of computer systems, hardware, and software, including drivers and BIOS | Required | 4 | Years |
| Excellent problem-solving, analytical, and team-working skills | Required | 4 | Years |
| Excellent communication and interpersonal skills. | Required | 4 | Years |
| demonstrated ability to obtain feedback from customers to improve training methods. | Required | 4 | Years |
| Running reports and analyzing common complaints and problems. | Required | 4 | Years |
| An openness to learning new technologies. | Required | 4 | Years |
Feel free to forward my email to your friends/colleagues who might be available. We do offer a referral bonus! Thank you for your time and consideration.
I am looking forward to hearing from you.
Sr Desktop Support Tech · Integrated Resources, Inc