CI
Sr Desktop Support
Crescens Inc.
- 🇨🇦 Canada | 🇺🇸 United States
- Hybrid
- Senior
- 15 hours ago
- Windows
- MS Office
- Outlook
- SCCM
15 hours ago
Location: Richmond, VA (Onsite)
Duration: 7+ Month
Note:
Per Mgr: Interviews will be a combination of Virtual/Web based IV (initially) then a possible FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the inperson interview is completed. Pls make sure your candidate aware of this.
100% ON SITE from Day One
Parking not provided for contractors
Job descriptions:
- Client seeks qualified resource to be responsible for:
- Considerable knowledge of Microsoft Operating systems; Windows 11 or higher;
- Working knowledge of MS Office including Outlook and MS365.
- Considerable knowledge of pc hardware, peripherals & networks
- Considerable knowledge of Laptop Refresh
- Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.
- Excellent troubleshooting skills
- Ability to perform software installations, configurations and troubleshooting hardware and software.
- Considerable knowledge of SCCM/SMS
- A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
- Excellent problem-solving, analytical, and team-working skills.
- Excellent customer service, communication and interpersonal skills.
- An openness to learning new technologies.
- Strong working knowledge of computer systems, hardware, and software, including drivers and bios
- Excellent problem-solving, analytical, and team-working skills
- Excellent communication and interpersonal skills.
- Demonstrated ability to obtain feedback from customers to improve training methods.
- Running reports and analyzing common complaints and problems.
- An openness to learning new technologies.
Sr Desktop Support · Crescens Inc.