Specialist - Software Engineering

Experience with MS SQL Server or an equivalent database product Must have

Strong troubleshooting skills and SQL database optimization and problem solving role Must have

Experience with Relational Database management systems and concepts

High Availability Failover clusters Alwayson availability groups and replication

ExperienceKnowledge of Windows Server Cluster Services in OnPremise environments

Experience in MSSQL Server Performance CPU Memory High usage and database maintenance

Knowledge Backup and restore operations on the databases

Knowledge in database migration

Knowledge on Installation and upgrades

Experience in Database and Server Administration

Should be able to deploy and Troubleshoot SQL Server Failover Cluster Instances etc

Soft Skill

Leadership handle technically challenging and politically sensitive customer situations

Strong communications skills Excellent spoken and written English communication skills

Effective polished interaction with customer to gather information quickly explain customer responsibilities in resolving issue communicate next steps and status and inspire confidence

The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues directly supports customers through telephone email and chat services as applicable

Demonstrable troubleshooting skills

Crossteam collaboration

24X7 support

All 5 days working at office