Specialist, Internal Communications

Job Description

• Employee Engagement (25%): Responsible for executing day-to-day enterprise communications using Communications-managed channels, including digital screens and online platforms. Maintain team’s mailbox aliases and coordinate with IT to ensure accurate employee distribution lists. Lead day-to-day real-time employee platform, targeting messages, offering business partner training, rolling out functionality enhancements, and driving adoption. Handle dissemination of internal messages sent on behalf of CEO, CCO, Leadership Team and USS Communications.
• Employee Content Creation (25%): Create engaging written content and graphics for internal communication channels. Work with leadership and various business unit leaders to identify communications opportunities. Execute quarterly communications efforts around financial reporting, as well as enterprise safety communications strategy and implementation; work directly with Senior Leadership Team members for input and execution.

• Project Management & Logistical Support (25%):Develop supporting communications (i.e., agendas, presentations) and execute employee engagement activities, including regular all employee town hall meetings, advocacy campaigns, and integration update sessions. Support development of collateral and handle logistics for twice-yearly business update sessions. Assist in managing vendors. Maintain internal trackers and shared files.
• Business Partner SPOC (15%):Serve as the SPOC for business partners in IT, Legal, Cybersecurity, and Safety, offering editorial guidance on enterprise-wide communications, channel coaching and timing.

• Employee Data, Feedback and Measurement (10%):Track effectiveness of internal communication initiatives and platforms, using key performance indicators and analytics; share results to provide on actionable insights and inform decision-making. Monitor employee-centric issues for trends at Basic Labor Agreement-covered facilities (e.g., closings, workforce impacts). Monitor employee comments on X App and social media; coordinate responses, when required. Analyze employee information and engagement; leverage Microsoft forms, AI, and other tools to create pulse surveys and gauge success of internal communications efforts; develop quarterly reports to track progress. Monitor employee feedback and inboxes (i.e., Office of CEO, USS Communications, Leadership Team) and coordinate communications response.

• Strong writing, editing, and verbal communication: Ability to craft clear and concise messages for various audiences.
• Quick learning and strategic mindset: The ability to not only understand but command a complicated business environment.
• A thick skin: The ability to work with demanding leaders and not take constructive feedback personally.
• Knowing when to say no: The ability to consider, and ultimately decide between, differing perspectives from various stakeholders.
• Discretion and confidentiality: Comfort in handling sensitive information with the utmost discretion and in maintaining confidentiality.
• Superb organization and attention to detail: Ability to manage multiple priorities with precision, accuracy and thoroughness.

• Creative problem solver: Solutions-oriented approach to issues faced, no matter how small.
• Media savvy: Avid consumer of media who reads news daily and stays abreast of industry developments.
• Team-oriented: Skillful at collaborating with diverse groups of stakeholders and supporting colleagues to get the job done.
• Forward-thinking: Stays on top of the latest communications trends and contemporary methods of effectively executing communications campaigns.
• Calm under pressure:Thrives in a fast-paced environment under tight deadlines.
• Flexibility: Willing to work outside normal business hours.

• Bachelor’s degree in marketing, communications, English or related field. Master’s degree preferred.
• 2-3 years of experience in internal communications or related field. Agency experience is a plus, but not required.
• Self-starter with strong organizational and research skills.
• Strong interpersonal skills with ability to collaborate and lead by influence.
• Sound judgment and attention to detail. Adaptable to new situations and challenges.
• Proficiency in using communication tools and platforms, such as email marketing software, intranet systems, and social media.
• Strong working knowledge of Microsoft suite of software and Microsoft Office 365.
• Knowledge of change management principles and practices is a plus.
• Working knowledge of Adobe Creative Suite and/or Canva.

• This position is remote.
• Travel approximately 15%.

Competency Summary

At U. S. Steel all employees are expected to display the following core competencies every day to advance corporate, team and individual goals:

Think: Think Critically and Drive Change
Lead:Develop Talent and Collaborate
Do: Empower Performance and Deliver Results

Company Overview

Since 1901, U. S. Steel has been a recognized leader in steel production. Today, as the first North American steel company to have declared a 2050 net-zero greenhouse gas emissions goal, we remain as innovative as ever, leading transformation across our industry while continuing to make products for everyday life - from industries as far ranging as automotive, construction, containers and packaging, appliances, and energy.

Underneath it all is our Culture of Caring, which shows up in our community partnerships, charitable contributions, company-sponsored employee volunteer initiatives, scholarship programs, leadership training, and much more. And of course, it takes shape in a steadfast commitment to safety first in our workplaces and respect for our employees, who are United by Steel.

We are honored to have earned accolades and awards from well-regarded organizations, including the following:

• Ethisphere’s World’s Most Ethical Companies® 2022, ’23, ‘24
• Disability: IN’s Best Places to Work for Disability Inclusion 2021, ’22, ’23, ‘24
• Human Rights Campaign Foundation’s Equality 100 Award 2020, ’21, ’22, ’23-24, ‘25
• Military Times’ Best for Vets: Employers 2023, ‘24

Conducting business with integrity and with the highest ethical values has underpinned U. S. Steel’s success for over 100 years, and it remains critical to our company’s success in the future. U. S. Steel is an Equal Opportunity Employer. It is our policy to provide equal employment opportunity (EEO) according to job qualifications without discrimination on the basis of race, color, religion, ancestry, national origin, age, genetics, sexual orientation, sex, gender identity, disability status or status as a protected Veteran or any other legally protected group status. (California residents may visitwww.ussteel.com/CANotice regarding collection of personal information and U. S. Steel's privacy practices.)