Specialist - Cloud Engineering

ITSO delegate Engineer

Experience Minimum 9-10 years for lead and 5-7 years of functional experience with one or more of the above tools and good understanding of Infrastructure

Requirements Skills

Excellent knowledge of Operating systems Storage Databases and interoperability between systems

Handson experience on providing infrastructure support for LinuxUnix based applications

Handson experience in supporting Testing tools LISADevTest Quality Center Performance Center

Basic knowledge on Scripting Shell scripting PythonJython is desirable

Knowledge of Jenkins and CI pipeline creation process

Knowledge on SQL Oracle would be added advantage

Good understanding on defect management and IncidentProblem management skills

Provide ongoing support for problem records identify problem situations review the problems and engage associates to plan for investigation work on Root Cause Analysis solution in coordination with various infrastructure teams application teams

Own the resolution of problems in hand demonstrate analytical and problem management skills to drive the resolution and prevent recurrence

Actively Participate Quality Review meetings Handle CRISIS calls provide IN review inputs

Contribute to adhoc production support requirements

Ensuring deliverables as per standards and quality in agreed schedule review documentation of processes tasks as applicable Follow the best practices ensure strict adherence to guidelines

Provide required reports on timely basis eg Daily status reporting for the activities delivery schedule

Be able to communicate with the stake holders and escalating timely manner

Identify report operational risks and contribute to mitigate the same

Familiar with manual and automated testing processes