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Spanish Speaking - SAP SuccesFactor Analyst
VARITE INDIA PRIVATE LIMITED
🇮🇳 India
On-site
11 months ago
- AI
- Machine Learning
- SAP
- SuccessFactors
11 months ago
About The Client:
A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide.
Essential Job Functions:
Incident and Request Management
- Receive, log, and follow up on tickets related to HR applications
- Resolve first- and second-level technical and functional issues.
- Escalate complex cases to technical team.
- Assist users with business processes Validate data and perform functional configurations within the systems.
- Help interpret system errors and messages.
- Maintain a knowledge base with solutions to common issues.
- Create user manuals, quick guides, and operational procedures.
- Maintain constant interaction with end users, technical teams, HR, and vendors.
- Coordinate with the rest of the team.
- Participate in follow-up meetings and continuous improvement initiatives.
- Track support KPIs (resolution times, ticket volume, and user satisfaction).
- Generate periodic reports for HR and IT.
- Identify trends and propose improvements.
- Support functional testing (UAT) of new versions or enhancements.
- Validate changes in test environments before moving to production.
- Communicate relevant changes to users.
- Experience :- 5 Years Relevant in SAP & SuccessFactors Support & Implementation
- Should be proficient in Spanish Language - Level: C1
- Should have minimum 5 Years relevant in SAP SuccessFactors including support & Implementation.
- Should have experience with SAP HR/HCM, SuccessFactors Employee Central (EC), Onboarding, Offboarding modules.
- Must have prior experience with support & enhancement project
- Experience in functional HR support for applications based on SAP and SuccessFactors technology (modules: Employee Central, Offboarding, Onboarding, Performance & Goals, Recruiting).
- Minimum Spanish level: C1; minimum English level: C1.
How to Apply:Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visitJobs In India – VARITE.
Unlock Rewards:Refer Candidates and Earn.
If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.
Experience Level Bonus Referral:
| 0-2 years | INR 5,000 |
| 2-6 years | INR 7,500 |
| 6+ years | INR 10,000 |
About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.
Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.
Spanish Speaking - SAP SuccesFactor Analyst · VARITE INDIA PRIVATE LIMITED