Solution Architect (Camunda & Event-Driven Architecture)

Job Summary:

Lead the design and implementation of a scalable, event-driven claims orchestration platform usingCamunda, integrating legacy systems, Azure services, APIs, and business workflows. Partner with stakeholders to define architecture, process automation standards, business rules, AI-enabled workflow generation, and reusable integration patterns. Deliver an implementation-ready platform, MVP roadmap, and governance framework that enables efficient, modular, and scalable claims processing.

• Dedicate assigned business & enterprise architect to conduct workshops with GB Navigator team as they digest business requirements and opportunities on claim lifecycle
• Define the GB Camunda contract-usability model up front: what constitutes a process instance| how long-running claims are decomposed into modular orchestrated events/sub-processes| and how we avoid designing one monolithic process per claim.
• Define the headless target architecture with GB Navigator remaining the adjuster experience and Camunda operating behind it as the durable orchestration tier| keeping process definitions portable through BPMN/DMN standards.
• Architect the MVP event-driven abstraction/integration layer as a service-bus-style boundary between Camunda and RISX-FACS/HPE NonStop | Azure services| APIs and external vendors.
• Define the canonical events/contracts| correlation and idempotency model| routing| reusable adapters/job workers and error/retry patterns so Camunda never becomes directly coupled to individual systems and the same integration services can be reused by other orchestrations and applications.
• Define the claim orchestration model: a lightweight parent claim lifecycle coordinating independently deployable workflows/sub-workflows (potentially 150+ per claim)| triggered by claim events and capable of long-running| human-in-the-loop execution.
• Establish clear separation of concerns between orchestration| business rules and implementation code: BPMN for process flow| DMN/Drools for externalized decisions| and services/workers for technical execution so rules and processes can evolve independently.
• Define and prototype a natural-language-to-process capability grounded in the RISX-FACS knowledge layer (Atlas/Navigator| vector + graph knowledge| MCP/APIs and SME-validated rules).
• Establish the steps from a business users natural-language intent through retrieval of RISX-FACS capabilities| rules| events and dependencies; generation of BPMN/DMN candidates; architecture/SME validation; automated testing; version-controlled approval; and governed deployment into Camunda.
• The objective is not generic AI process generation| but process creation grounded in GBs machine-understandable system and business knowledge.
• Produce the production foundation before process build-out: reference patterns for SSO/security| correlation and idempotency| retries/error handling| versioning and migration of in-flight processes| observability/audit/SLA telemetry| CI/CD| DR/supportability| and SaaS-to-self-hosted portability.
• Deliver an implementation-ready architecture package and prioritized MVP backlog for the first claim workflows| including standards| reusable patterns| non-functional requirements| operating model and a handoff that lets GB scale additional workflows without reinventing the platform.