Software Engineer, Senior

Key Responsibilities 

• Design, build, and own delivery of workflow automations, integrations, and full-stack applications for assigned client engagements, with minimal day-to-day direction 
• Architect and develop AI agents and “AI employee” workflows using Claude, ChatGPT, and other LLM platforms, including prompt design, tool integration, and agent orchestration 
• Lead hands-on development within Microsoft Power Platform (Power Automate, Power Apps, Power BI, Dataverse) and SharePoint/M365, including custom connectors and integrations 
• Perform the majority of hands-on coding, testing, and defect correction across a project's build phase, ahead of user acceptance testing 
• Translate client requirements and workflow assessments into technical designs, automation specifications, and build plans 
• Informally review and support the work of Associate Software Engineers assigned to the same project, including code review and troubleshooting help 
• Serve as a technical point of contact for assigned clients during build, testing, and stabilization phases 
• Develop and maintain technical documentation, manual fallback procedures, and training materials for client handoff 
• Identify technical risks and third-party platform dependencies, and propose solutions or workarounds 
• Support root-cause analysis and structured, ITIL-style issue management during post-handoff defect correction 
• Take on additional engineering responsibilities and client engagements as EngineeRD's project mix evolves 

Required Qualifications 

• 4+ years of professional software engineering experience across full-stack development (front-end and back-end) 
• Demonstrated experience designing and building workflow automations or integrations, ideally including Microsoft Power Platform (Power Automate, Power Apps, Power BI) and/or SharePoint/M365 
• Hands-on experience building or integrating AI agents or LLM-powered workflows (Claude, ChatGPT, or similar) 
• Experience translating business or client requirements into technical designs and delivering them with limited oversight 
• Strong debugging, testing, and technical documentation skills 
• Comfortable working independently in a small, fully remote team and communicating directly with clients 

Preferred Qualifications 

• Experience leading a build workstream or sub-team on a client-facing technical project 
• Experience with revenue cycle, back-office, or operations automation for professional-services or healthcare clients 
• Experience with SQL, REST/GraphQL APIs, and cloud platforms (Azure, AWS, or similar) 
• Familiarity with ITIL-based issue management and ticketing systems (Jira, ServiceNow, or similar) 
• Eligibility for, or willingness to pursue, a U.S. government security clearance for assignments involving EngineeRD's federal client work (not required for all engagements)