Software Engineer—Product and IT Systems

Essential Functions

Software & Product Development — Primary Focus (~65%)

·       Design, develop, test, deploy, and maintain software applications and backend services supporting the Stages Cycling app, connected cycling products, manufacturing operations, and internal business workflows.

·       Manage and facilitate integrations between software systems that track device manufacturing, testing, inventory, and shipment lifecycles.

·       Create and maintain CI/CD pipelines supporting automated testing, package publishing, containerization, and software deployment.

·       Develop Python- and .NET-based applications and backend services deployed in Microsoft Azure.

·       Develop and maintain monitoring and observability solutions using Grafana, Open Telemetry, and related technologies to provide visibility into application and hardware telemetry.

·       Develop internal workflow automation solutions supporting Finance, Sales, Operations, Engineering, and other business functions.

·       Develop and maintain AI-assisted engineering tools and workflows, including MCP servers, AI agents, and automation solutions, to improve engineering productivity and accelerate troubleshooting.

·       Build and maintain scalable APIs, cloud services, data integrations, and automation solutions.

Software & Systems Administration (~20%)

·       Administer and maintain the company's software applications, cloud services, and technology platforms.

·       Support the administration and configuration of cloud-based platforms and services, including Azure and other SaaS applications.

·       Manage user accounts, permissions, licenses, subscriptions, and access across business and engineering applications.

·       Monitor software licenses, subscriptions, renewals, and system access to ensure business continuity.

·       Troubleshoot application access, configuration, integration, and user-permission issues.

·       Maintain integrations between internal systems and third-party software platforms.

·       Maintain appropriate documentation for system configurations, integrations, access, and technical processes.

IT Support & Infrastructure (~15%)

·       Troubleshoot and maintain office network infrastructure, VPN connectivity, network devices, and related technology.

·       Manage employee access to internal systems, applications, and business resources.

·       Support onboarding and offboarding by setting up and disabling accounts, equipment, and system access.

·       Support basic security and access-control practices across company systems.

·       Assist with hardware procurement, configuration, deployment, and lifecycle management.

·       Provide day-to-day technical support to employees, including hardware, software, network, and access-related issues.

Required Qualifications

·       Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related technical field

·       Hands-on experience with C#/.NET and Python/FastAPI

·       Working knowledge of Docker and containerized development workflows

·       Experience with CI/CD practices on Bitbucket or equivalent platform

·       Experience with observability solutions with Open Telemetry and Azure Application Insights

·       Experience with relational databases on PostgreSQL and SQL Server

·       Familiarity with building maintainable web services and APIs (REST)

·       Strong troubleshooting and problem-solving skills

·       Ability to work independently and manage multiple technical priorities in a small, fast-moving organization

·       Strong communication skills and the ability to work effectively with both technical and non-technical employees

Language Requirement: Professional proficiency in Mandarin Chinese and English is required to communicate effectively with engineering teams and stakeholders in China and the United States.

Preferred Qualifications

·       Previous software engineering experience (or strong internship, co-op experience)

·       Experience supporting corporate IT infrastructure, VPNs, networks, and end-user technology

·       Experience in a startup, small-company, or highly cross-functional environment

·       Passion and interest in fitness data and analytics